Having had 4 new alfa's in recent years we have had our fair share of good and bad dealers
AUTOWORLD CHESTERFIELD
Ordered a mito from here high pressure sales tactics used,very little knowledge of the brand or cars,
turned up to collect, car was filthy and sat around 2 hours after our collection time waiting for it, got the car home and had to clean it inside and out, found a long deep scratch on rear quarter dealer said we had done it wanted no responsibility,told car would be filled put £7.50 in not enough to get us home.
3 months later get a call to say car needs to come in re-call work, booked a day of work and traveled up to them only to find it was nothing more than a sales pitch to sell service plans they kicked the tyres and gave it me back totally wasted day off work and time and fuel used.
stupidly ordered another mito from here as was promised a good deal and better service after last time, ordered a etna black mito and paid deposit
dealer calls after 4 days to say the car is white, told dealer don't want it was told 6 months wait for black (load of rubbish rang around other dealers had the car in stock or on the way) told got to have it, cancelled order took many calls and e-mail to get deposit back
sales staff became rude and tried under hand tactics to keep our order and money.
SPOKE TO ALFA ABOUT THIS COMPANY WAS TOLD MANY COMPLAINTS AND ARE ON THIN ICE.
WOULD NOT RECOMMEND STAY AWAY
BEECHDALE DERBY -
ordered a g from here instead of the mito from autoworld sales experience very good dealer stayed open late for us and was very clued up on the cars,
no pressure sales and very friendly
deal was excellent cheapest in all the uk
car was delayed and communication was poor as to a collection date
the g started to have suspension issues, dealer after care very poor
car went in 7 times and always came back the same
would book in to be looked at dealer would ring and cancel this happened 4 times
1) its raining
2) tech in hospital took car down any way tech alive and well?
3) tech goes out in car yes can hear noise,then changes mind in front of me and tells manager no noise
4) on going joke that every time we book in they call night before at 5.50 and cancel and 4th time lucky it happens again.
OVER ALL WOULD RECOMMEND FOR A GOOD DEAL BUT AFTER SALES IS APPALLING,BUY IT AND GET SOME ONE ELSE TO LOOK AFTER IT.
CHRIS VARAVA
just had our latest g from here, very experienced staff, no pressure sales, deal was good and a staff member visited us at home on his day off to talk us threw all the details.
staff member came in to hand car over on his day off,
dealer has contacted us twice since buying by both e-mail and phone to see if all is ok and seems genuinely interested in customer satisfaction.
WOULD HIGHLY RECOMMEND FROM WHAT WE HAVE EXPERIENCED SO FAR HERE.
lets hear your stories of the good and bad
AUTOWORLD CHESTERFIELD
Ordered a mito from here high pressure sales tactics used,very little knowledge of the brand or cars,
turned up to collect, car was filthy and sat around 2 hours after our collection time waiting for it, got the car home and had to clean it inside and out, found a long deep scratch on rear quarter dealer said we had done it wanted no responsibility,told car would be filled put £7.50 in not enough to get us home.
3 months later get a call to say car needs to come in re-call work, booked a day of work and traveled up to them only to find it was nothing more than a sales pitch to sell service plans they kicked the tyres and gave it me back totally wasted day off work and time and fuel used.
stupidly ordered another mito from here as was promised a good deal and better service after last time, ordered a etna black mito and paid deposit
dealer calls after 4 days to say the car is white, told dealer don't want it was told 6 months wait for black (load of rubbish rang around other dealers had the car in stock or on the way) told got to have it, cancelled order took many calls and e-mail to get deposit back
sales staff became rude and tried under hand tactics to keep our order and money.
SPOKE TO ALFA ABOUT THIS COMPANY WAS TOLD MANY COMPLAINTS AND ARE ON THIN ICE.
WOULD NOT RECOMMEND STAY AWAY
BEECHDALE DERBY -
ordered a g from here instead of the mito from autoworld sales experience very good dealer stayed open late for us and was very clued up on the cars,
no pressure sales and very friendly
deal was excellent cheapest in all the uk
car was delayed and communication was poor as to a collection date
the g started to have suspension issues, dealer after care very poor
car went in 7 times and always came back the same
would book in to be looked at dealer would ring and cancel this happened 4 times
1) its raining
2) tech in hospital took car down any way tech alive and well?
3) tech goes out in car yes can hear noise,then changes mind in front of me and tells manager no noise
4) on going joke that every time we book in they call night before at 5.50 and cancel and 4th time lucky it happens again.
OVER ALL WOULD RECOMMEND FOR A GOOD DEAL BUT AFTER SALES IS APPALLING,BUY IT AND GET SOME ONE ELSE TO LOOK AFTER IT.
CHRIS VARAVA
just had our latest g from here, very experienced staff, no pressure sales, deal was good and a staff member visited us at home on his day off to talk us threw all the details.
staff member came in to hand car over on his day off,
dealer has contacted us twice since buying by both e-mail and phone to see if all is ok and seems genuinely interested in customer satisfaction.
WOULD HIGHLY RECOMMEND FROM WHAT WE HAVE EXPERIENCED SO FAR HERE.
lets hear your stories of the good and bad