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Discussion Starter · #1 ·
(Advance warning: This is a bit of a rant!)

I am currently searching for a Guilietta QV and Veloces in East Barnet have quite a few in stock, however it frustrates me so much that they seem to use stock images for all their listed cars. It's just pure laziness if you ask me. If I am considering buying a car, I want to see photos of the actual car, not some just pulled off of google. It also annoys me that they don't display number plates as you are unable to run HPI or VIN checks, another useful buyer tool (I have been able to check manufacturer options using the Fiat ePER system with cars listed elsewhere from the reg/vin).

An example in the advert below. The radio nav is even on a left hand drive car!
Alfa Romeo Giulietta 1.8 TBi Cloverleaf 5dr (2011) in White | Veloces of London
 

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I wouldn't buy anything from that place.

I enquired about a Spider they had (still have) for sale, the sales asks me how much the car is priced at, which immediately got the alarm bells ringing, I told him, got off the phone and ran another search only to find the car advertised a £1000 cheaper on another website. within 10 minutes the priced jumped up a £1000 :furious:

I didn't even bother going to see it.
 

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Veloces used to be really good in the early noughties and thoroughly vetted / prepared their cars before putting them on the forecourt. However even then they charged a massive premium on their 2nd hand cars (2.0 spider from them for same price as a 3.2 from elsewhere!) and parts / servicing, presumably because they had no competition.

Wonder if they've changed owners and gone down the toilet since then?
 

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Time moves on and they can only deal in what there is to sell. They seem to have a good stock of Giuliettas but 159s and Breras are pretty old/ rare now.
 

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Yeah, true enough. Does seem a shame to see them doing lazy, unprofessional things with their ads though - a decade ago they were justifiably proud of their reputation and were pretty much the 'go to' garage if you needed a Busso serviced in the south-east.

Maybe they're letting their standards slip because you don't need so much specialist expertise to look after modern Alfas, so their margins are getting squeezed? Anyone used Veloces for a service recently, or bought a car from them?
 

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I bought my Brera from them in october, it was a bit of an up and down experience. The price was actually competetive compared to the private cars around at the time and the sales guy was happy for me to check out and test drive any car. I haggled the price down a little and was promised a few bits and pieces to be done. They did a service, replaced both front and rear badges and a full valet which was good to see as according to the service schedule it didnt even need a service. Came to pick the car up only to find out they dont accept cash, which wasnt mentioned before hand so went bank hunting for the next 2 hours before I finally got the car.
Took the car to work and gave it a good going over, Coil spring was snapped. Called them to organise to bring the car back, they checked the car and agreed it needed one so ordered the part it. Back again the week after to have it fitted and I also asked to buy another spring so I could have both brand new on the same axle, I told them I would be fitting it at my work so they offered me both springs free of charge instead :thumbup:.
Once that was sorted I asked them for a receipt of my service to see what was actually done so I could buy the bits that were not done. They did oil filter, engine oil, air filter, remote battery, wiper jets, wiper, badges, grill moulding and a tyre. Not bad for a pre delivery service I thought. Not sure about the air filter as I havent checked the condition of the air filter yet but Im not 100% sure on the tyre. £100 accelera and they are advertised most placed for near half that and non of the tyres seems brand new and were the same tyres fitted when I had test driven the car before the service.
Overall it was a bit of a faff going back and forth but they do try and look after you and I thought my car was competitively priced, which makes me wonder how much they lowballed the original owner to buy it in the first place. One member of staff I wasnt too keen on looked to be the manager, was quite rude to the sales man I was with and sarcastic in general.
 

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I was after a 75 V6 downpipe, which they had listed on Ebay........at two different prices.

Rang them to check availability - first person I spoke to couldn't help but promised me a call-back - which did materialise a few hours later. Once I'd clarified the request, second caller promised to call back later..........4 weeks later I'm still waiting :(
 

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I used them once 6 years ago to buy my 156v6,good price and service...id try them again should the need arise.
 

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I'll be honest I'll admit I've never purchased a car from them, when I was in the market for a Spider I saw they had quite a lot of considerable ones, however I ruled them out completely due to the fair bit of bad press I read about them on here. Who knows maybe if I went there it would have all gone fine but I didn't really want to risk it.

Also in that time they did get lazy with photos too, the Prodrive and Italia Independant style models that were for sale, they managed to sneak in some stock interior photos with the rest of the pictures. It was quite amusing in some ways as the actual satnav part of the interior one had was a different design to the stock photo. Also I've noticed a black 1.75TBi Spider they have now, and the photo of the rear of it looks (and most likely is) the exact same one of a black 2.2JTS one they had in a few months earlier. I am sure there's probably more lazy photo bits like that going on as well. That in itself could be argued as quite a big put off.

Thing is though, I might have to use them to buy a certain cosmetic part set for my Spider in the future unless I can find someone or somewhere else selling them cheaper. It is at least through eBay should anything go wrong.
 

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Just been looking through the old Veloces threads on here - wow, nasty! :wow:

I did notice some of the threads had things like 'Veloces ex chief mechanic is working for xxx garage now', so presumably something went badly wrong there sometime between 2005 and 2009, and they haven't recovered since. Sounds like I'd be better off getting my car serviced by Kwik Fit nowadays...

Still, the garage we did buy a GTV from in the end (can't remember the name, was an Alfa specialist down in Kent though) failed on even the most basic customer care. When we picked it up, despite spending top dollar on it, the car didn't even have enough petrol to get to the nearest filling station, the battery went immediately flat when we did refill it, and they weren't answering the phone when we called them! Good job we'd come down in my trusty Montego 'mule' (I always carried loads of spares in the boot 'cos I tested alternative fuels on it) or we'd never have got the GTV home. Needless to say we never went back, and when the immo started playing up a couple of months later we wished we'd bought the hideously overpriced Spider from Veloces instead...
 

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Even using photos from other dealers now:

ALFA ROMEO 159 1.8 TBi TI 4dr Saloon for sale in Barnet | Auto Trader

Stuff like this really puts me off as a buyer.
I suspect the answer was simple.

The TBi was being sold private on PH. Veloces saw that it was £9-10,000, nabbed it and then resold it quickly for £2000 more.

They tend to be the first people to hold TBi 159s, Breras and Spiders hostage when they can get them, as they tend to be lower milage cars and rare. They can squeeze more cash out of them than a private buyer because they happen to be Veloces, so they appear as if it is worth paying more for such cars.

To be fair however, some cars they have are good value. It's just the rarer ones you need to look out for. They can often charge well over what a private sale or another dealer would put them at. Even the 159 TBi Ti can be had much cheaper if you wait patiently and they don't take it hostage first.

Prodrive cars also fall victim to the Veloces formula. 3.2s can appear at extortionate prices on there if they are Prodrive editions. They get polished and tarted up, and then charged well over £11-12,000 for what is fundamentally an aging car with an inefficent V6 engine.
 

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Veloces buying up cars that are making Alfas look too affordable and selling them for a bit more?
That's what BMW and Audi get their dealers to do ,so if Alfa is not going to do it why should an independent have to support their perceived residuals?
 

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I ordered some really good stuff (TI rims and S exhaust) form Veloces when I was still living in Sweden. Fast and cheap delivery, decent prices. Just picked up my Brera that needed quite a few little Alfa things done (fix window drop, fix boot lock, paint callipers and more). It was cheap (I think) and super professionally sorted (maybe comparing to Swedish Alfa standards). Unless someone really convinces me I will mos def buy my next car from them.

I don't think I could get really upset about them using stock photos. One won't see what a car actually looks like on any photo, anyway.
 
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