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Premium Member
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31 Posts
Discussion Starter #1
I am unable to renew my membership - clicking on renew/upgrade has no effect - my pop up blocker is off. Contacted admin but no reply....
 

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Registered
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15,172 Posts
How did you contact admin? I can't see any support tickets raised by you? :confused: (http://www.alfaowner.com/Forum/aosupport.php)

Anyway - the reason you can't renew is because you are a Medio member which is a package we no longer offer. I have upgraded you to Premio and you should now be able to renew.
 

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Premium Member
Joined
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31 Posts
Discussion Starter #3
Thanks for the reply

I rcvd an email renewal reminder:

"Your access to the paid subscription "Medio 1 Year" is going to expire soon.

To renew your AO club subscription you should visit http://www.alfaowner.com/Forum/sign-up.html"
- so I clicked & nothing, then replied to the email & also via 'contact us'

Anyways renewed now so cheers.
 

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Registered
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15,172 Posts
Ah, OK - I'm currently trying to get the Contact Us link to go to all the forum admin staff so we can be notified of problems like this more efficiently.

Glad the renewal has now worked for you, thanks for the continued support. :)
 
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