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Having recently taken my Spider to my local dealership for it's 21k mile service I also asked them to resolve an issue that I had discovered regarding an annoying 'creaking noise'. I had mentioned this problem not long after purchasing the vehicle but a cause was never found. After much prodding and poking I discovered the problem to be caused by the near side A pillar trim. Pushing the trim back into place rectifies the problem but only temporarily. I have been informed that as the warranty does not cover 'trim' that I would have to pay over £80 to have this replaced (original quote was over £120). They went on to tell me that it is not a problem with the trim as such but simply a clip attached to the trim. They recommended I speak to Fiat Customer Services..
I contacted Fiat Customer Care to highlight the fact that after only 16k miles this trim/clip broke despite it being located on a part of the vehicle that never gets touched. If it was trim on doors, dashboard, boot etc then I could understand. I am also unhappy with the fact that I am being expected to pay over £80 for what is essentially a clip. To have to replace an entire piece of perfectly good trim because of a broken clip is clearly bad design.
The response....tough. It's not covered by warranty.
Has anyone else had this problem? Does anyone know if the clip can be repaired?? If I knew how to remove the trim then I would have a go at repairing myself but I'm not that knowledgable....
I contacted Fiat Customer Care to highlight the fact that after only 16k miles this trim/clip broke despite it being located on a part of the vehicle that never gets touched. If it was trim on doors, dashboard, boot etc then I could understand. I am also unhappy with the fact that I am being expected to pay over £80 for what is essentially a clip. To have to replace an entire piece of perfectly good trim because of a broken clip is clearly bad design.
The response....tough. It's not covered by warranty.
Has anyone else had this problem? Does anyone know if the clip can be repaired?? If I knew how to remove the trim then I would have a go at repairing myself but I'm not that knowledgable....