Alfa Romeo Forum banner

1 - 8 of 8 Posts

·
Registered
Joined
·
17,658 Posts
Discussion Starter #1
On our way from Kings Cross to Edinburgh..... (by train :cool: )

At Newcastle there is an announcement that the train is not going any further...
due to the signals being busted!

So about 200 :)confused:) people get off the train..

and we are told to go to the "Information" desk...


The desk is rather inundated with people.... (surprise :rolleyes:)

So what do you think is the most important thing the person at the
Info. Desk can impart to us :confused:


.....





No....



not anything useful about our situation....



Her main concern was that we should form a queue :head:


We ignored her.... and whilst she explained to the first person that there was
another train leaving (in 10 minutes) that would go via Carlisle to Edinburgh...
we cheekily listened in (despite her protests) and then we conveyed the
information to the rest of the queue in stentorian (I love that word :cool:) tones.

So what do they teach these people on information desks :confused:

I guess their most important message is....

Deal with people on a 'one by one' basis.... no matter what the problem is :head:
 
S

·
Guest
Joined
·
0 Posts
Edinburgh is lovely.

The trains from Stranraer are usually less shambolic :)
 

·
Super Moderator
Joined
·
44,774 Posts
That's brilliant. Not that her determination to deal with people one at a time was a bit jobsworthy - but that it was actually detrimental to her job.
Had you all formed the suggested orderly queue (despite the fact that you all clearly wanted the exact same information as each other) and waited to be personally told, how many of you do you think would have actually made the possible replacement train?
Worra plonker!
 

·
Registered
Joined
·
17,658 Posts
Discussion Starter #8
.........
Had you all formed the suggested orderly queue (despite the fact that you all clearly wanted the exact same information as each other) and waited to be personally told, how many of you do you think would have actually made the possible replacement train?
About a dozen probably :lol:
 
1 - 8 of 8 Posts
Top