Servicing: Have I been stiched up like a kipper??

hi there mate bloody helllllllll thats a bit steep if i were you i would find out exactly what they have replaced and find out how much for parts and labour is but saying that alfas can be pricey on parts but you only get what you pay for in this world lol, at least now its done you dont have to worry about it now :cheese:
thanks dovo:lol:

what specialist was that and were
dovo

Prices quoted by Autolusso, a registered trader on here.......
GT

Yes you have been 'stitched like a kipper'.

For example exactly the same job on my 156 Sport JTD 16v 150 came to £550 at the dealer, but this also included changing the alternator belt, tensioner and idler (a must with every cambelt change on the JTDs). The prices you quote are either at, or in excess, of dealer prices.

Name the specialist please. You've been done chum.

Why did they tell you £500 then bill you £700 have they explained why it was 40% more than estimated?

Name & shame

Exactly what I thought. From doing a little research on here £500 seemed to be about worst case. I accepted £500 price from them because they had a lot of glowing references on here.

Before they took the car, they pointed out to me a squeak on the brakes which they said they would sort and indeed I pointed out a problem with the radio not working which they failed to look at. When I got home the undertray was also scraping along the road which I bolted up myself. (although this had been damaged before.)

I have spoken to them on the phone now and they said bring it back in to sort the radio and brakes but it's a 50 min drive from me and a day off work!

I am going to give them a further chance to rectify before I spout off their name. Want to give them a chance to respond first.

£699 inc vat is about right for the work he has had done. He has'nt been stitched up like a kipper at all. I take it all you guy's work for free???? 4.5 hours labour is more than fair for what he has had done and the costs of the parts is spot on.

And before I get a flaming this job has nothing to do with us either I just feel it's unfair towards the motortrade that people expect us to work for free!

To be fair, if 700 was discussed before I could have had the option of not taking it before. Saying it after the service has been done and I can do nothing about it is the part about being stitched up.

Do you do this at JJB?

The parts alone (none of which look massively expensive to me) come to well over £300 including VAT.

The labour rate seems a tad high but then I don't know what the going rate is for Alfa specialists. 4.5 hours' labour doesn't look unreasonable to me.

3.5 hours for a cambelt and water pump job seems a bit long to me.

Just my 2p though.

hrs sound ok, its just the rate..

PS AutoLusso need to adjust the 17.5% VAT rate on there service page

Tallus said:

Here's the break down:

Oil filter £11
Sump washer 2.90
Filter air 13.39
Fuel Filter 15.42
Oil 9.00
Gearbox oil 10.50
Anti freeze 4.20
Pollen filter 24.46
Labour for service, 1 hr 59.00
Cambelt kit 114.80
Water pump 70.98
Labour cam belt, water pump 3.5 hrs 206.50

Vat 116

£699!

The highlights: 4.5hrs labour at 59 per hr + VAT

Click to expand...

Adds up to £650

Are you sure £9 for oil is right and not £9 per litre?

Whoa.

Next time, I'll drive to Serbia, have a night in a hotel and still have enough change for a Mars bar on the Ferry.

tomfromtelford said:

hrs sound ok, its just the rate..

PS AutoLusso need to adjust the 17.5% VAT rate on there service page

Click to expand...

We didn't put our prices up with the VAT, we kept them the same so you all get a better deal

Hi tallus
Sorry to hear what happened ,i am surprized they did not call you to say that it was going to be more and agree a new price with you . mine needed doing ,so i rang around a few alfa dealers but after picking my self off the floor with the prices they quoted i decided to go a local garage ,i even bought the parts myself and saved a fortune ( cambelt kit £89 water pump £35 ) garage charged me 3 hours labour at £37 per hour .
total cost including vat and parts £257. this was on a 156 1.8 ts
i would go back to the garage if i were you and try and sort somethig out .best of luck

yeah but you still need to adjust your stated VAT rate - you just keep your prices the same

You pay 20% VAT - you could add onto your site that you have kept prices frozen from pre VAT rise