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Discussion Starter #1
Im coming up to my 21k service and was wondering what other people had paid for their services.
Mines a 2.0JTDm 170 veloce.

I rang the Alfa Dealer in Derby who wanted £350 all included
An Independant in Mansfield wanted £100 + VAT but sounded unsure about what the car wanted doing to it as they dont get many in, so included for an oil/filter change in the £100.
AFH1 (found on here) on here wanted £80 + VAT for the service and air filter change. If an oil change was to be carried out with this then it would be £180 + VAT.
 

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I personally will be using the main dealer for the first 3 years to ensure there are no get out clauses with warranty claims.

I purchased a classic 1997 mini cooper in 2000 but its 2nd service was stamped at Halfords.
When i took it back to the dealers with rust problems they refused to do anything because it didn't get their visual inspection on its second service.
I disputed it and wrote to rover who sent an inspector but he said the same. They said they wouldnt do the work even though it had a 5 year anti corrosion warranty because they could have caught it earlier if they'd seen it earlier.

My Alfa dealer also told me that when ever the car goes in for anything, they always run the chassis number through the computer to see if there are any non urgent updates/recall work that is needed to be done too.
I will drop into an inde for my year 4+ services.
 
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Rules have changed now - its illegal for dealers to refuse warranty claims if the servicing hasn't been done by a main dealer.

At the very least the garage has to be VAT registered - thats it.

Had my Brera serviced by an Indi - was half the price.
It is called Block Exemption.

The indie also has to use OE parts, correct grade of oil, they can't just stick a Fram or Coopers oil filter on the car.
 

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Might be worthwhile shopping around to see if another dealer can do it cheaper, If not, you could get the visual inspection done by AR and the servicing as above. Don't forget to do the easy-peasy stuff yourself (screenwash, wiper blades, air and pollen filters). Leave these things to a dealer and they add up to a fair old chunk to the bill.
 

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Im coming up to my 21k service and was wondering what other people had paid for their services.
Mines a 2.0JTDm 170 veloce.

I rang the Alfa Dealer in Derby who wanted £350 all included
An Independant in Mansfield wanted £100 + VAT but sounded unsure about what the car wanted doing to it as they dont get many in, so included for an oil/filter change in the £100.
AFH1 (found on here) on here wanted £80 + VAT for the service and air filter change. If an oil change was to be carried out with this then it would be £180 + VAT.
Our Mito cost us £380 for the 18000 service,[bit steep]. I now have same G as you but not yet due service. Going off what we paid i would say for peace of mind [newish model] 21000mls / 350 ain't too bad , the other thing to think of is do they provide a courtesy car ? another garage may not. Hope this helps. Great car by the way!:)
 

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I've just had 21,000 mile service at dealer and it was £243 (Piccadilly Knaresboro) Wouldn't use an independent garage for a car like a modern Alfa, certainly not one that is still under warranty.
 

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Discussion Starter #8
I've just had 21,000 mile service at dealer and it was £243 (Piccadilly Knaresboro) Wouldn't use an independent garage for a car like a modern Alfa, certainly not one that is still under warranty.
That sounds more reasonable. £350 sounded a bit steep for basically oil and filter changes. Ill try another couple of local dealers as i still have 2k miles before its due.
Id rather use a dealer but if need be ill use an independant. You will find most mechanics at them places probably worked for alfa before anyway.
 
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Im coming up to my 21k service and was wondering what other people had paid for their services.
Mines a 2.0JTDm 170 veloce.

I rang the Alfa Dealer in Derby who wanted £350 all included
An Independant in Mansfield wanted £100 + VAT but sounded unsure about what the car wanted doing to it as they dont get many in, so included for an oil/filter change in the £100.
AFH1 (found on here) on here wanted £80 + VAT for the service and air filter change. If an oil change was to be carried out with this then it would be £180 + VAT.


If I can just correct this ...

£80 + vat will get you ... A plug in to Alfa Diag & pollen filter ... Which is all that is required according to the hand book.

however ... we have had a few folks in that have been close to the oil change interval and offer the service below ...

£185 + vat will get you .. A plug in to Alfa Diag , pollen filter and oil and filter change ... :)
 

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I have a 1.6 Diesel and at its first service interval was 21k miles all Autoworld in Chesterfield did was a general report on the car tyres, antifreeze level etc and changed the pollen filter. If you look in your manual thats all AR stipulate. However once they pressed the service button on my dash they discovered it was only325 miles away for an oil change so had to get a secondary approval from Lex Leasing to do the oil and oil filter change. The car tells you when oil and filter is needed which maynot tie it precisely with the fixed miles schedules.
 

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Rules have changed now - its illegal for dealers to refuse warranty claims if the servicing hasn't been done by a main dealer.

At the very least the garage has to be VAT registered - thats it.
Unfortunately the law doesn't extend to goodwill if something not covered by warranty fails. I'd be inclined to say that a car serviced wholly within the dealer network has a stronger case for goodwill from the manufacturer than one serviced by the cheapest place possible, regardless of whether they're specialists or not.

Fiat/Alfa treat things alot more case-by-case than many manufacturers, but for the sake of a few hundred quid (on what is afterall a £20,000 car) i'd rather shop around the Main Dealers for a better deal than go independant, until the car is well out of warranty.
 

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Im coming up to my 21k service and was wondering what other people had paid for their services.
Mines a 2.0JTDm 170 veloce.

I rang the Alfa Dealer in Derby who wanted £350 all included
An Independant in Mansfield wanted £100 + VAT but sounded unsure about what the car wanted doing to it as they dont get many in, so included for an oil/filter change in the £100.
AFH1 (found on here) on here wanted £80 + VAT for the service and air filter change. If an oil change was to be carried out with this then it would be £180 + VAT.
Alfa dealer in Derby may do it for less if you haggle! I did. Look for around £50/60 off the price you were quoted. Tell them if they can do it for that price you will book the service with them if they can't you will go elsewhere, worked for me.
 

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I've just booked in my G into Mangoletsi for its 36K service. Been quoted £492 which sounds like an awful lot of money :wow:

But I know that this is a big service and at this stage I really don't want to take my car out of the dealer servicing network so looks like I'll have to grin and bear it :D ... :cry:
 

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I've just booked in my G into Mangoletsi for its 36K service. Been quoted £492 which sounds like an awful lot of money :wow:

But I know that this is a big service and at this stage I really don't want to take my car out of the dealer servicing network so looks like I'll have to grin and bear it :D ... :cry:
That sounds like a bit of a mickey take, to put it politely. Possibly a case of exploiting the fact that two nearby dealers (Corkhills Cheshire Oaks and ES Jones Flintshire) have closed so there's not so much competition.

Why not try phoning Bauer Millet in Manchester? I know it's a drive but I'd be surprised if it didn't save more than the extra cost of fuel to get there. What the hell are they proposing to do to cost nearly £500?!
 

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I just phoned BM and they are nearly £100 cheaper.

It is a pretty extensive service to be fair with new fluids and spark plugs etc plus a full inspection of the car. It's certainly not the most expensive service I have ever had on a car but a lot more than my previous car (a Prius)
 

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I'd have said (granted, without any experience of MultiAir engines) that £360 would be the figure I'd expect to be quoted for a major service, so Bauer Millet are significantly closer, though still a bit pricey given their overheads (property rents, wages) are bound to be lower than those in the South of England - I dread to think what the quotes could be down here based on yours!

I'd go with BM I think. They have a more consistently good reputation on here than many dealers and that price sounds OK (if not staggering) value for money. If a dealer in a City Centre can do it for that price then there's no reason Mangoletsi, which is decidedly rural by comparison, can't.

Makes the £200 for major dealer services on my old Fiat seem proper Poundland territory!

Quite a change in car, too - the Prius is almost polar opposite on many levels to the Alfa!
 

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I'd have said (granted, without any experience of MultiAir engines) that £360 would be the figure I'd expect to be quoted for a major service, so Bauer Millet are significantly closer, though still a bit pricey given their overheads (property rents, wages) are bound to be lower than those in the South of England - I dread to think what the quotes could be down here based on yours!

I'd go with BM I think. They have a more consistently good reputation on here than many dealers and that price sounds OK (if not staggering) value for money. If a dealer in a City Centre can do it for that price then there's no reason Mangoletsi, which is decidedly rural by comparison, can't.

Makes the £200 for major dealer services on my old Fiat seem proper Poundland territory!

Quite a change in car, too - the Prius is almost polar opposite on many levels to the Alfa!
LOL about the Prius comment. Actually the Prius was the polar opposite of the cars I owned in the past! The G is more my taste plus I always wanted to have an Alfa!

I have a good news update. I phoned Mangoletsi back and they will match BM for my service. They are very keen to keep my custom which is a good thing. Though it does beg the question why they couldn't quote that price in the first place... I think the reason why their prices are higher is purely down to competition. BM have a dealership in Blackburn they compete with whereas Mangoletsi don't have anybody to compete with after two local dealerships closed down. There is absolutely no dealerships in Merseyside.
 

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The Prius being a temporary 'blip' is good to hear. I quite like Toyota's and their enviable customer service reputation, but the amount of celebs and MPs who drive a Prius to try and pretend they're kind to the environment has completely put me off them (and the people)!

Good news from Mangoletsi. I could perhaps understand them quoting the original extortionate price if you'd never seen them before, but as you're an existing customer it's thoroughly disappointing that they didn't offer a good deal right away. For that reason I'd personally be inclined to go to Bauer Millet, but I understand your reasons for staying with a previously used dealer.

I would totally agree regarding lack of competition though. As I mentioned earlier, the closure of Corkhills and ES Jones leave a gaping hole in the network. It's a shame that Windsors Fiat on Wirral isn't also Alfa, as they're meant to be very good. They'd probably need a new site for Alfa though - from memory the current site is quite small and surrounded by properties.
 
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