[andymac100]

Hi,

I bought my 1.9 JTDM 159 about a year ago and it's due for a service (2009 model, approx 21k miles). When I bought the car the dealer said the service was about £200, which I thought was OK.

Now that it's in the garage they're saying it's £212 for the service and then another £117 if they have to change the oil & filter. Apparently the filter has 7% life in it based on the computer thingy.

So that's £329, oh and they omitted to mention that the costs are ex-VAT... so that's basically £400 as opposed to the £200 I was expecting.

Is this normal? Do I just put up with it? Do I keep it as is for the 'next 7%' and then get the oil / filter changed elsewhere? Can't say I'm over the moon that my servicing costs have just doubled. :rant:

TIA,

Andy

 

[stevepen]

The oil change isn't part of the standard service so they would be a separate price. £117 is not bad from a dealer (is at an Alfa main dealer?). Or you can do it yourself for about £60.

It is naughty of them though not to mention the VAT in the original quote.

 

[alexgee]

If oil and filter change is not part of the standard service what exactly are they doing for the £200? 3 hours kicking tyres?