I just rented 5 DVDs for a quid each from a well known rental shop. Every one of them is scratched to pieces and have difficulty playing. How on earth do they get into this state? Do people rent them then spend the entire weekend kicking them around their lounge or maybe throwing them down their stairs? Maybe they use them as drinks coasters or something? Surely it doesn't take much effort to look after something that doesn't belong to you?