I think that you would not get reimbursed for it by Alfa.

They would say that you should have brought to them and they would have arranged a repair.


Best thing to do, is if you see an autoglass man pulled over somewhere, have a word, i think that they can take on jobs on the spot (especially if they are very quick easy jobs like this).

Alternatively, go to ebay, or maybe if your lucky, halfords, and buy some of the proper glue for it. I don't think they use glue though, i think that they use a double sided sticky pad (very strong one)

Halfords is bound to have one!

 

I don't think they use glue though, i think that they use a double sided sticky pad (very strong one)

DING!

Halfords is bound to have one . . . . . . . .

Which may not be up to the job . . . . . . .

If you look at the base of the mirror you should see the poor old 2 sided pad still in place.

Phone the dealer, tell them what happened, and ask what they propose to do to put right THEIR error. You did YOUR bit in taking it to them in the first place, now its up to them.

They MAY even offer to fix it "on site" somewhere as a gesture of goodwill. Dont hold your breath!

Maybe ask that they use someone who is qualified rather than an apprentice? Maybe not!

 

good old halfords....

 

> I think that you would not get reimbursed for it by Alfa.
> They would say that you should have brought to them and they would have arranged a repair.

Don't disagree with you, though glue was definitely used. It's just I may lose less hours work, not to mention I won't have to be attempting to drive miles down little more than country lanes to get to the dealer; I won't be offered a courtesy car with a £500 excess under their insurance, to then go driving around in that in the lottery of the snow. My journey to work is major A roads and Motorways, so the preferred journey. Even without a reimbursement I'd be less out of pocket due to today's road conditions.

Anyway, I digress. How do Autoglass, and the like, refix rear view mirrors?

I will be giving the dealer a call when they get in. Just felt this is not a common occurance for an Alfa garage, and there's others, in this instance, better experienced to repair this permanently, once and for all.

Mark

 

Oh yes...Alfa love the glue.

That was there solution to fixing my loose blue and me usb slot...glue..(which btw they got on the surrond aswell).

But they also like to use electrical tape to fix rattley glove boxes...or thats what i assume they used when I found it left in the car.

 

hm, a local MacGyver?

 

I agree - they should have got it right first time.


In my opinion though, you will lose more money getting Alfa to fix it and probably lose time arguing with them over trying to reimburse you if you did it yourself.


I know it's not right that you should fix things yourself in a new car, but those sticky pads aren't going to be too expensive, personally, I would cut my losses and do it myself, and at least know that the right part has been used for the job (rather than glue!)

Good luck though,

 

Thanks for the advice so far.

Update:

On closer inspection of the glass on the inside where the back of the mirror assembly sticks, I noticed that this area is now scratched back and forth - on purpose? in an attempt to give the glue a better attempt to stick to the glass?

Had a colleague from work look at it yesterday who said "if I was you, I wouldn't be very happy that they did this."

I did phone by dealer at 8.30am yesterday, but due to the snow just 3 staff were in.

So yesterday visited Halfords and bought, not the sticky patches, but Loctite Rear View Mirror Bonder for £4.49. With this, it also includes a thin bit of mesh to be satuated with glue to aid the bonding process. Going to try it now - just checking the advice on here first.
Needs ideally to have the glue be at room temp so going to have to warm up the inside of the car a bit - currently 1C outside but windscreen is facing sun.

Should this not work and it fall off in a few days time, I'll call the experts: Autoglass.

Also:
> If you look at the base of the mirror you should see the poor old 2 sided pad still in place.

There's no pad, and wasn't in the first place - just metal onto glass.

Mark

 

This happened to me yesterday. Took it to the dealer this morning & got fobbed off: 'we don't haven't any glue, but we'll get our windscreen contractor to get in touch with you'. Nothing from them, of course.

So took it to Autoglass who glued the pad back on, but they're not keen to reattach the mirror in case they break the screen. So back to the dealer tomorrow to get them to put the mirror etc back.

 

Feel lucky. Took it straight to the dealer. Their problem, very sorry, not glued properly, sorted!

 

THAT is how it SHOULD work! :thumbs:

 

Hi,

My 155TB's rearview mirror has suffered the same fate, also twice.

I first took it to my local dealership where they very efficiently got Autoglass in to bond the mirror back to the glass, but it proved to be inadequately strong as it bombed off almost immediately after reattaching the mirror.

The Alfa dealer informed me that Alfa supplies the windscreens with the mirror mounting plates attached (pre-bonded at the factory) so I am now pursuing a replacement windscreen through my insurance. Although it does seem a bit wasteful to get an entirely new windscreen just for a mirror mount, I'd rather get it done properly than being bounced between pillar and post with Alfa. I pay a £70 excess so it's not _too_ bad.

I'm booking a replacement with RAC's Auto Windscreens for next weekend. I'll post the results here when I have them.

/M

 

Update: I decided to give my dealership one more shot at fixing this before I went the insurance method.

They've decided that since they've already tried the best bonding method available and that has not worked, they will replace my windscreen. They've ordered a new windscreen (with mount) and a replacement rear view mirror just in case the existing unit is too tight. They've been damn brilliant about it and I commend the service manager Dan at HR Owen in Parsons Green.

Somehow I can't get this song out of my head though: Pearl Jam ? Rearviewmirror ? Video & free listening at Last.fm

:lol:

 

That's great.


I always say it, but most people come to a forum when thing's go wrong, so we mostly ever hear about the cars / dealers at their worst.

Always very nice when we hear about the cars going well, or good dealerships obviously trying hard to keep us happy.

 

Many moons ago I had an Alfa GTV6, the original Alfetta one, and its mirror fell off at least once every six months. At the time Alfa simply handed out the double-sided pads free of charge.

I remember the weird thing about driving a car with a missing mirror is how often one glanced at the gap where it would normally be with an image of the view one was expecting already in your mind.

 

ha ha like it