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Discussion Starter #1 (Edited)
Hi,

Has anyone had any luck claiming money back from Adrian Flux when moving home? I'm moving from a rather crappy part of London, to a rather nice part of Essex, so expected a reduction in cost.

On confused.com, most policies are £270-350 cheaper, and on confused.com Adrian Flux's policy shows its a cheaper area too, but, Adrian Flux have told me that the area I'm moving to is conveniently the same price as the existing area, and are refusing to give me any money back.

I think this is wrong, as they're charging London prices for a really peaceful part of Essex where nothing much ever happens. They "referred it back to the insurer" but they still said no.

Edit: I also just found out I paid £15 for key cover and £15 for "personal accident cover" - both of which I was told were free and included in the policy at no cost!
 
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