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Had minor repair on April 17th and a vehicle health check which recorded the following;

Mileage - 17099
Front brakes - N/S Pad 15% worn, O/S Pad 15% worn
Rear brakes - N/S Pad 15% worn, O/S Pad 15% worn
Engine Oil Level - Oil level OK
O/S Front tyre - Outer: 6.1mm Middle: 6.4mm Inner: 6.7mm
N/S Front tyre - Outer: 6.0mm Middle: 6.8mm Inner: 6.6mm
N/S Rear tyre - Outer: 4.3 mm Middle: 4.8mm Inner: 5.7mm
O/S Rear tyre - Outer: 6.1mm Middle: 6.9mm Inner: 7.0mm

Had year 3 service yesterday and another health check performed,

Mileage - 17601
Front brakes - N/S Pad 25% worn, O/S Pad 25% worn
Rear brakes - N/S Pad 45% worn, O/S Pad 45% worn
Engine Oil Level - Oil level overfull
O/S Front tyre - Outer: 4.4mm Middle: 6.8mm Inner: 4.7mm
N/S Front tyre - Outer: 4.0mm Middle: 6.7mm Inner: 4.8mm
N/S Rear tyre - Outer: 4.3 mm Middle: 4.8mm Inner: 3.5mm
O/S Rear tyre - Outer: 4.3mm Middle: 4.8mm Inner: 3.5mm

So unless I'm misunderstanding the data, in 7 weeks and 502 miles;

Front brakes have worn by 10%
Rear brakes have worn by 30%
Engine Oil level has increased (I haven't added any)
O/S Front - Outer -1.7mm Middle +0.4mm Inner - -2.0mm
N/S Front - Outer - 2.0mm Middle -0.1mm Inner -2.2mm
N/S Rear - Outer - same Middle - same Inner - +2.2mm
O/S Rear - Outer - -1.8mm Middle - 2.1mm Inner - -3.5mm

Can this be possible? The brake wear and tyre wear seems excessive whilst on two tyres there is now less wear and the oil level has increased?

I've never done these type of measurements, I don't know what the measurement techniques are or the levels of variability nor do I know what degree of operator error is possible but are these results real and believable?
 

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Had minor repair on April 17th and a vehicle health check which recorded the following;

Mileage - 17099
Front brakes - N/S Pad 15% worn, O/S Pad 15% worn
Rear brakes - N/S Pad 15% worn, O/S Pad 15% worn
Engine Oil Level - Oil level OK
O/S Front tyre - Outer: 6.1mm Middle: 6.4mm Inner: 6.7mm
N/S Front tyre - Outer: 6.0mm Middle: 6.8mm Inner: 6.6mm
N/S Rear tyre - Outer: 4.3 mm Middle: 4.8mm Inner: 5.7mm
O/S Rear tyre - Outer: 6.1mm Middle: 6.9mm Inner: 7.0mm

Had year 3 service yesterday and another health check performed,

Mileage - 17601
Front brakes - N/S Pad 25% worn, O/S Pad 25% worn
Rear brakes - N/S Pad 45% worn, O/S Pad 45% worn
Engine Oil Level - Oil level overfull
O/S Front tyre - Outer: 4.4mm Middle: 6.8mm Inner: 4.7mm
N/S Front tyre - Outer: 4.0mm Middle: 6.7mm Inner: 4.8mm
N/S Rear tyre - Outer: 4.3 mm Middle: 4.8mm Inner: 3.5mm
O/S Rear tyre - Outer: 4.3mm Middle: 4.8mm Inner: 3.5mm

So unless I'm misunderstanding the data, in 7 weeks and 502 miles;

Front brakes have worn by 10%
Rear brakes have worn by 30%
Engine Oil level has increased (I haven't added any)
O/S Front - Outer -1.7mm Middle +0.4mm Inner - -2.0mm
N/S Front - Outer - 2.0mm Middle -0.1mm Inner -2.2mm
N/S Rear - Outer - same Middle - same Inner - +2.2mm
O/S Rear - Outer - -1.8mm Middle - 2.1mm Inner - -3.5mm

Can this be possible? The brake wear and tyre wear seems excessive whilst on two tyres there is now less wear and the oil level has increased?

I've never done these type of measurements, I don't know what the measurement techniques are or the levels of variability nor do I know what degree of operator error is possible but are these results real and believable?
Hmmm..... well I can't vouch for your measurements, I think I'd take a look myself & make my own judgement, but if its any consolation I bought a brand new Giulietta a couple of months ago, took it to a local dealer that said that the coolant was below strength, needed replacing at a cost to me of £64.13. I didn't believe them, took it to another alfa dealer & they did the same check & it was fine. I have the video & pictures for both. I've complained to Alfa Customer services and still are waiting a reply. I've complained to the dealer/franchise (its a group) & they haven't replied. Annoyed is a word that springs to mind that is acceptable on public pages.

So if you are unsure, take it to someone you trust & ask their opinion.
 
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Guys, this is the motor trade you are talking about and not rocket scientists. I wouldn't trust most of them with changing the oil. Take what your are told with a big pinch of salt.
 

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Guys, this is the motor trade you are talking about and not rocket scientists. I wouldn't trust most of them with changing the oil. Take what your are told with a big pinch of salt.
Correct, but I'd like to feel that when I take my car to a dealer that they are experts in their field. After all that's why Alfa want me to take it there. Using what is a big pipette and sucking up some coolant isn't beyond most peoples ability although it would appear to be beyond the capabilities of one Alfa technician. So either incompetent or a fraudster - neither words I would want to associate with anybody in any profession.
 

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Correct, but I'd like to feel that when I take my car to a dealer that they are experts in their field. After all that's why Alfa want me to take it there. Using what is a big pipette and sucking up some coolant isn't beyond most peoples ability although it would appear to be beyond the capabilities of one Alfa technician. So either incompetent or a fraudster - neither words I would want to associate with anybody in any profession.
Sadly, over 40years ago I came to realise that the franchised dealers were the worst of the lot. They don't employ time served highly trained motor engineers, just low paid service technicians who are about as skilled and motivated as the average Macdonald's employee.

After that I did all servicing and maintenance myself even on cars under warranty. Fortunately (or probably as a consequence) I've only had one breakdown over this time (when the engine in a 1yr old DS3 THP self destructed and was replaced under warranty without quibble).
 

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I would check the levels and pad measurements myself.

The ones they give are generally only a guide.
 

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Hmmm..... well I can't vouch for your measurements, I think I'd take a look myself & make my own judgement, but if its any consolation I bought a brand new Giulietta a couple of months ago, took it to a local dealer that said that the coolant was below strength, needed replacing at a cost to me of £64.13. I didn't believe them, took it to another alfa dealer & they did the same check & it was fine. I have the video & pictures for both. I've complained to Alfa Customer services and still are waiting a reply. I've complained to the dealer/franchise (its a group) & they haven't replied. Annoyed is a word that springs to mind that is acceptable on public pages.

So if you are unsure, take it to someone you trust & ask their opinion.
Ik have had a couple off bad expiences to with (Alfa) dealers to, after hoosing down/degresing mij engine water pertruted in to sealed box.
Frieid a component of de ABS system so the light came on, dove in the system and came to the conclussion dat is was a relay so in ordered aan replacemt bij that but had to wat very long andere thee said bring it in en weer repair it faster but that was a lie, thee said that they couldnt read it out and had tot sort that first, had to pay over €1000, fore the relay that cost €50,-.
Ik myself could read it out, and the the relay is plugged in in les dan 1 minute.

I had one other garage said that my gearbox maid nose software thrustworthy that i was i have Let them repair it, car a couple weeks there hè said it was sorted but the gearbox made exit the same sound en no improvements and a bil around de €1000,-,

Wel after that i kind of lost my trust to the Dealers wit there 2 big showrooms that we the costumers pay for in the vorm of high hourly costs en ****ty mechanica.

Last time i asked if they know tot spraypaint de Black vertical uhm deurpeaces middle of doors (4peaces) they said you need special paint etcetc and i better install 4 New ones and when i Let them do it it would only cost €500,-.

Allmost askt them if they had a couple of to many drink so i went to a shop part and bought a MoTip spray can . Did it myself and now they look brandnew again.

So from then on i do allot myself like changing of all fluïde spark plugs etc, rent a bridge for undrrneath the car.
Only thing i dont do is the timing chain, never did a chain but bellts that is a repair i have Let don.
Didnt do a chain ever zo that is why.

For the rest i dont trust big dealers, screw.d me over to many Times, for repairs i cant do myself for some reason i go to a specialist.
 

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How satisfied are you with the garage? If not very much, maybe you need to find a better one?

Brake pads are one of things that some places seem to “measure” differently. Haven’t come to a conclusion as whether they know it’s an easy way to get the customer to replace them or if some just can’t be bothered measuring properly.

Have heard and read several Stories of brake pad wear being reported very differently over several services. I guess they know that when most people hear “15%” and “brakes” in the same sentence they will probably be quick to get them changed without asking any questions.

Get a second opinion or two. Maybe from one of the big chains. Also ask how many millimeters of brake pad there is left. Then ask how much is on them when new. I did that once and got a more honest answer from one garage.

On tires.: A millimeter or two of discrepancy can be made by a rushed/poor mechanic. Again, I’d recommend to get a second opinion, and make sure the tires get rotated properly.
 
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