Desira of New Southgate,I did'nt purchase my 166 from them,but previous owner did,they bent over backwards to help me with my recent ICS problem.Top Blokes.
Again agree jw, Chris Variava recently replaced my radiator under warranty, both Darren and Rob the Alfa Technician very helpful throughout the whole nightmareMy experience of Chris Variava's has been good. Only had work done on my 147 so no experience of sales - but Darren is a good bloke. Explains stuff well keeps you upto date and so far has been accomdating. Taking my car in to get the wheels aligned tomorrow and having a courtesy car for the day - hopefully their 2.4 159 (fingers crossed) So far so good
This is just like the service interval saga. One dealer will say 12 months for a Brera first service, another 18000 miles, the next 24 months - it is absolute confusion. Don't Alfa UK employ service reps for dealerships to clarify these issues or are they as confused as the dealers! I think the poor service from some dealers is as much down to Alfa UK as themselves.Interested to hear about Palmers. I rang them for a menu price for a 12,000 mile service on a 147 1.6 and was told that they would need my cars chassis number as 'all Alfa-Romeo's' are different'. I rang Amersham and got a price straight away!.
I think you'll find Alfa abandoned themI always had excellent service /sales / support from Eric Ashmole at Swansea over many, many Years. So it was a shame to see them abandon the Alfa Romeo side of their Dealership a Year or so ago. Luckily they are still authorised to service / repair my Car though......
Ill go along with that. Recently bought a 159TI from Variava and the numerous faults soured my initial ownership experience of the car. (Not to mention the 2.2 hesitation issue) However the service dept have been great and although they dont always get it right first time they are at least trying. In short then they are flawed but likeable and have moved the game on from the old Alfa dealer in Notts who was guaranteed to neither fix the problem or give a sh*t about it afterwards. Just a shame that the official delaers still arent a patch on the idenpendants or on my experience with any other brand, let alone quality marques like BMW, Audi etcAgain agree jw, Chris Variava recently replaced my radiator under warranty, both Darren and Rob the Alfa Technician very helpful throughout the whole nightmare