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Discussion Starter #1
I normally service our cars myself, but in March my wife was off during the school hols, and decided to get it done at a garage as she was about to go off to Scotland, and the service was nearly due.

I borrowed the car on the weekend, and it's making an awful noise from the rear brakes; took the old pads are worn right down to the metal.

Rant 1 - how can people drive around with no mechanical sympathy?
Rant 2 - how can a garage fail to spot rear pads with less than 2000 miles left on them?
Rant 3 - my original post was more eloquent but when I tried to upload images I got a google-blocker, and when I turned the blocker off I'd lost all the text!!
 

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:eek:

I never use that sort of place, except maybe for tyres. Even then they often jack the car up in the wrong place and cause damage.

My theory is the staff there are not fully qualified mechanics as you find in other garages. They are merely trained in the services the fast fit outlet specialises in.

I might be wrong there so don't take it as gospel.
 

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I use them they are fine just keep a close eye on what they do, end of the day stuff like oil changes I get done there cost £25, I can't even buy the parts for that, at that price its not worth getting my hands dirty, of course you have to check they don't over/under fill etc. still they are OK.

also great for getting off the books stuff done on a weekend for a little bung when you need access to a ramp, like changing your own exhaust/suspension :lol:

It would surprise me if they didn't pcik up the brakes as thats how they make their money, more likely they suggested it but your wife maybe said no? Isn't it their job to sell parts to people who don't really need them typically?
 

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I don't touch Kwik Fit with a barge pole.

Couple of years ago I took my boss' 12 month old BMW 6 Series there for a new set of tyres.
The idea was he'd pick it up on his way out of work a few hours later.

When he got there and asked where his car was, the bloke at the front desk said 'out the front mate'. So he looked out there to check the work, and no BMW was to be seen.
He asked for the keys - and the assistant turned round to a cork board full of hooks behind the desk where they kept the keys (nice and secure huh?) and lo and behold, no keys.

Turns out the kid had gone for a fag break leaving the front desk unattended, at which point some pikeys who'd come in for something else grabbed the keys and legged it with said BMW.
He was very much an unhappy camper, and due to their incompetence I've never been back!
 

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I regulalry use Kwik Fit for servicing and MOT's for my 156 and have never had any problems with them.

Perhaps I just go to decent Kwik Fit? But I had an oil service for £25, air-con regas for £60 (made a big difference) and had a rear suspension bush changed on my 156 for £30 incl. fitting + vat.

Had I gone to a dealer and had that work done it would probably have been 3 times the price?
 

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Discussion Starter #8
It would surprise me if they didn't pcik up the brakes as thats how they make their money, more likely they suggested it but your wife maybe said no? Isn't it their job to sell parts to people who don't really need them typically?
That's the thing, I checked the receipt because I wanted to know if they'd just done an oil change and nothing else, but they actually fitted new front pads!

When I fitted the new rear pads last night, the wheel was an absolute swine to get off; also the inner pads were not so bad, I suspect they didn't actually take the wheel off and just looked at the inner pads; the design of the wheels means you can't see the outer pads or get your fingers round to feel them without taking the wheel off.
 
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Never had any problems with them - they've price matched and beathen everytime for both tyres and exhausts.
 

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I have used them in the past (not with the Alfa though) and thought they were very competitive. Exhausts, tyres, brakes were very cheap and quickly sorted. Dont know how far i would trust them, but for everyday things like that they seem a good bet.
 

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Had new tyres put on a Punto once.

After they had finished I looked at the hubcaps (which are fastened by the wheel nuts) and noticed that they had been put on in a way which obscured the valve. In other words you could only check the pressure by taking the wheel off. All they had to do was undo it and turn the plastic hub so the cutout aligned with the valve. It took 5 minutes and the intervention of the manager before the "fitter" understood the problem.

Haven't been back since.

Paul.
 

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I think it depends which one you go to its like any franchise it depends on the people running it I suppose. I tend to only use my local tyre place which is two mins round the corner. Its a Hi-Q and take all of our motors there. MOF I went round the other day they said "not you again what have you broke now?" I have quite a reputation.
 
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