Again I am sorry you do not like the hold music, please bear in mind that we have to cater for a range of people / tastes. Please also remember that insurance is our main priority, I have spoken with the IT department regarding this and we are monitoring views and opinions on this.
they were pretty good for me, only missing my renewal by 20 or so quid, said they could probably reduce it but TBH i couldnt be arsed with the hassle of changing, next year tho ill be comin, armed with 5 years NCD
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