Alfa Romeo Forum banner

1 - 3 of 3 Posts

·
Registered
Joined
·
38,319 Posts
Discussion Starter #1
Over on JeepOwner.com a jeeper has been quoted a case STAR number for his issue.

That means they are using SAP CRM sofftware.
:lol:


If that's FCA wide then there's the problem right there !!!

Ditch that and levels of service will rise accordingly!




:D
 

·
Registered
Joined
·
4,341 Posts
The place will no doubt be full of ITIL wonks moving cases between priority so that they meet SLAs.

“QV owner with engine on fire” - Er, P4, no resolution date needed.
 
1 - 3 of 3 Posts
Top