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Goosed here...
 

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My cousin is just in the process of leaving Virgin. When he phoned they asked him why and he calmly pointed out the "29+ recorded complaints of service outage and no proper follow up in a year"... He said it was great when it worked but was down far too often for days at a time and only on the last bill did he get any money back.
 

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With VM myself and all but one car forum (possibly not related) is working OK. My mate at work is having some major problems recently with them :(
 
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