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Discussion Starter #1
My insurance has just come up for renewal, and a few questions for my learned friends.

Are Adrian FLux any good, particularly in reference to Red Star as underwriters?

I usually use the larger, more well known companies for insurance, but my current insurer, Admiral are just a laugh. I had an e-mail from them saying that my insurance was soon to expire, so here is your new premium, we'll just take it. I didn't agree to recurrent premiums!

Anyway, after 15 minutes on hold to get their premium rate (0844 - 8p a minute) consultant, they asked why I was going to cancel, and immediately said, we can reduce the premium from the £495 quoted to "what ever you get quoted on our website."
If so, why charge so much for my renewal?

Any rate, that policy will expire mid June, and Adrian Flux quoted £401 with all mods declared.

Is there any reason to pay more for the bigger firms? The next quote is £428 from elephant (which is part of admiral group) then a couple of others around the higher £400s then quickly up to £2000.
 

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I'm also with Admiral and have had to go through the following farcical procedure 3 years running...

Postal renewal quote pops through the letterbox... ridiculously expensive! :eek:
Fire up the PC and hit the price comparison sites...
Enter all of my details and hit the 'get quote' button.
Quote comes back 2 to 3 hundred pounds cheaper than the postal renewal quote! :thumbs:
Generally, the order of the companies offering the cheapest quotes are (cheapest first)... Admiral , then Elephant and finally Bell.
There is usually no more than a couple of pounds difference between all 3 quotes... This, I guess, is because they are ALL PART OF THE SAME COMPANY!
Armed with these on-line quotes (and their reference numbers) I then call the Admiral renewals hotline.
I inform the operator that I'm not happy with the quote they sent me and that I went on-line and found that Admiral (the company I am currently insured with anyway) has quoted me 2 to 3 hundred pounds cheaper than the postal quotation :confused:
I'm then told something along the lines of "Oh, that's an introductory price for new customers sir"!
I say " But the quotes from Elephant and Bell are only a couple of pounds dearer and I know for a fact that all 3 companies are part of the same group, this is a bit ridiculous, isn't it?"
The reply is "OK sir we'll match the on-line quote!"
OK, so I've saved somewhere around £250 with one phone call, but it all leaves a bad taste knowing that they were, in effect, trying to rip me off! :mad:
 

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I have a more pleasant version of that each year. I just say, 'Hi, notionally I'd like to cancel my renewal, but actually what I want you to do is match this Elephant price', give them the quote reference, and they swap it all over with no pretence of it being difficult.
 

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Adrian Flux are easy to deal with, but expect the same rubbish treatment come renewal time. I used Adrian Flux for many years for our cars, but this year I had enough of them trying it on at renewal time and took my business elsewhere - more of a protest than anything. They should reward their loyal customers with fair renewal rates and not try to rip their customers off.
 

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I feel a bit left out, my insurance fell from £360 to £227 for a renewal! With Adrian Flux, identical policy, details unchanged, no points, claims, accidents etc for years so dunno why.
 
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Discussion Starter #6
Mine fell too, given between me and my good lady wife, we have 4 claims in last 5 years. From £660 last year to £490 this. But again, Flux have pretty much got the lead. I have one cheaper at £390 but with a dodgy looking backstreet brokerage local to me. Unless I come up with something Flux win.

PS, does Alfaowner.com count as an owners club? If it does a little more discount may apply!
 

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been with Swiftcover for last 3 years and price is £320 for my 159, 1.9jtdm. went down last year by £25 ish too got wife's car on there too been really fair and well priced .
 

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I have always had pretty good dealings with Admiral, Elephant etc.. Privilege were also pretty good.

Adrian Flux were fine until I needed to change car mid term and then they charged me a fortune to change.
 

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I use Direct Line and I've been with them a million years since they are inevitably the cheapest company that I've heard of. But I usually have to do the "Renewal Hokey-Kokey".. :(

It's a bit tedious.. so I've been experimenting over the years.. :D I worked out that the auto-renewal thing is a BAD IDEA. They send the quote and if you don't notice it or don't have time to shop around (and let's face it, there's less urgency when you know that there is an auto-renew) ...they automatically renew at the higher price.

If you don't have auto-renew, their price is a lot better. The Younger Mrs S. was charged the same premium this year as last year.. so no Hokey-Kokey.. :eek:

On the other hand, when she phoned up to renew they rambled through the terms and conditions for about 5 minutes and then they tacked on.. ".. and we will automatically renew your cover for you next year. Is that alright?"

The Younger Mrs S. of course answered "Yes"... <Doh!> since what she meant was, yes, she understood everything... *******i subdole! :D

Anyway.. next year we'll see what the D/Line policy renewal comes in at... but my advice is don't have it.. :)


Ralf S.
 

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Adrian Flux were fine until I needed to change car mid term and then they charged me a fortune to change.
I'm with Adrian Flux with my bike insurance, but that wasn't out of choice!
I heard at the time that Asda insurance were doing quite good deals for motorcyclists, so gave them a try on-line.
I got a pretty competitive quote and it appeared that I would be insured with Bikesure.
It was only when all the paperwork came through, that I could see I was insured through Adrian Flux... From what I remember, there was no reference to them while I was buying the insurance.
I can't comment on what they are like with regards to handling claims, as touch wood, I've not had to make one, but as Symon mentioned, you've really got to watch those extortionate charges! :tut:
I've been hit with a couple of pretty hefty charges since being with them... once for updating policy information and again for informing them of a change of bike!
It does feel like they are the Peter Butterworth (Mr Fiddler from Carry on Camping) of the insurance world! :lol:
 

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Being an under-30, non-UK citizen, with 1 year no claims, I was being quoted upward of £1,600 by various companies for my V6 GT. This was also high-excess insurance (underwritten by XSDirect), so I would have to pay the first £3,000 of any claim. Lovely.

However, on confused.com they found me ex-pat specific car insurance for £415 TP with Clements. I've never been happier, and can now tolerate those terrible TV ads :)
 

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Similar to some peeps above, I've got my renewal notice from Admiral and they're proposing a slight increase on last year's premium even though I have an additional year of no-claims bonus.

Went on confused and compare and both came back with echoice as the cheapest quote. They're part of 'More Than', but purely an on-line business.

Saved myself £200.00 and have a smaller excess amount.

Sweet.
 
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Discussion Starter #14
Tried loads of online comparison sites when I got my renewal last year and they were all over £150 more expensive and some wanted a £600 excess! I cannot get any cheaper than Privilege, Mrs C has now gone with them and saved over £100 on her Fiesta.
 
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Discussion Starter #15
I went with Adrian Flux in the end, £401 fully comp with all modifications declared. I added roadside recovery for £52 for the year, we shall see if the cover is any good if I need to claim on it.
 
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And the problems start!
Just read through the documents they sent by Email. Brake upgrade and braided lines to on the paperwork, despite them being read back per purchase.

Also I have to tell them my EXACT mileage on 25th of June, within 14 days. An impossible task as 14 days is 21st June!

Now, as a customer, I have to call an 0844 number, no 0800 anymore.
 

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And the problems start!
Just read through the documents they sent by Email. Brake upgrade and braided lines to on the paperwork, despite them being read back per purchase.

Also I have to tell them my EXACT mileage on 25th of June, within 14 days. An impossible task as 14 days is 21st June!

Now, as a customer, I have to call an 0844 number, no 0800 anymore.
... And what's the betting they'll hit you with an additional charge! :(
 

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Ive been through a few with my 159 ti and so far I've found ...

Admiral rip you off at renewals, unless you say elephant gave you a cheaper quote which they'll match as there part of the same group ... But just annoys me they don't offer you there best quote as a loyal customer !

Hastings !!!! Shocking customer service ... After I clipped a Padestrian with my wing mirror cos he was messing about in the road, on police advice to inform them of the incident they opened a claim against me even though no padestrian had come forward to claim, neither did I make one. There allowed to anticipate claims apparently and keep these open for upto a year stripping you of your no claims bonus ect on renewal. But it's ok cos if the Padestrian doesn't come forward all additional premium is refunded lol .... Shouldn't it be WHEN the Padestrian ones forward open a claim ! I'll never return to these, not to mention the underwriters are registered in Gibraltar this creates loopholes with the FSA regs ect. Cowboys !

I'm now with privilege and except quoting me 3500 mid term to add my girlfriend to the policy as a named driver all is ok so far lol

Insurance are a law to themselves ... Can charge what they like cos it's a legal requirement !
 

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slightly off topic but to get around premium rate numbers go to:www.saynoto0870.com they list lots of alternative numbers with local area codes. for example Adriun Flux customer services is 01553 845813.

I have had the same experience with the Admiral group, wait for the renewal quote through the post, phone up and complain a bit and get a few hundred quid off. crazy. I guess they just make their money from the more idle among us :)
 
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Discussion Starter #20
Got my renewal today and I'm amazed, it's come down by £95 to just over £350.
 
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