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Discussion Starter #1
If you were going to buy a very well maintained Giulietta, low mileage with FSH would it put you off if the service history was all done at an indi garage? My Veloce is coming up to its first service and I'd rather take it to what I'd consider an expert garage like Autolusso instead of a main dealer. I'm just thinking that maybe people would rather see main dealer stamps even though I think we all know that a company like Autolusso ( others are available BTW ) will know and care a lot more about the car than all the main dealers put together.
 

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Wouldn't put me off, but I'm in Scotland and we only have one dealer and I wouldn't touch them with a bargepole.

I had pretty good service from Western Alfa before they changed in Glasgow for a couple of warranty repairs (power steering issue on my 159, and I had a turbo sensor fail on the G) but very poor service from Arnold Clark in Edinburgh and from Parks (Fiat dealer) for accident repairs on the 159. As long as the fluids and filters were replaced on schedule and also the timing belt then I'd be satisified.

I might feel differently if I lived in an area where I had a choice though. :blabla:
 

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As long as receipts of work are itemised and dates refer to regular intervals and mileage, MOT history matches and car looks and drives in the manner i expect it to do then not a problem
 

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Discussion Starter #5
It wouldn't put me off. if anything independent garages do a better job than main dealers.
This is my theory and why I've booked into Autolusso today. Its a 1.5 hour drive away but I think it'll be worth knowing it being done properly and carefully. Plus for the same price as the main dealer they are also doing all the filters which the main dealers dont bother with. now to decide whether to go for the Fuchs oil that they recommend or stick to selenia. Have asked for selenia but now thinking I might call back and ask to go with the Fuchs.

I also think that anyone buying an Alfa will probably understand that main dealers arent all that and an indi should have a bit more care and actual interest in the cars and brand other than making a huge profit.
 

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Discussion Starter #6
Im sure ive read a thread somewhere discussing using Fuchs or other oils instead of selenia but cant find it anywhere. I dont suppose anyone knows the one I'm looking for. Or failing that does anyone rate Fuchs? The thread Im thinking about Im sure contained info about someone having their oil tested in a lab or maybe the fuchs rep doing that. Old age is scrambling my head so I could just be making that up too...
 

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Personally I would rather use Fuchs than Selenia.

Fuchs is just as good (If not better) and cheaper.

I think the only exception is on Multiair engines where anything other than Selenia can be hard to find in the correct spec.
 

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Discussion Starter #8
I just tried to look and see if using anything other than selenia affects my warranty. Cant find anything in the handbook or the terms and conditions of my warranty. EU law seems to say I can have it serviced elsewhere but has to use genuine parts and lubricants. Also the finance company can charge me a fine at the end of the PCP if I don't use the dealer network.

has anyone ever experienced being fined or charged for not using an official dealer for servicing?
 

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If you were going to buy a very well maintained Giulietta, low mileage with FSH would it put you off if the service history was all done at an indi garage?
Not at all, and if the Autolusso invoices are subtitled Alfa Romeo Specialist I'd be quite impressed.
 

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I've had my car for 5 years now and I do all the service work myself. Air and oil filter changes every year, new egr cooler cover, new egr valve replacement, brakes, pads and this week both pads and discs. My bella gets what it needs, it drives like a minter and it's probably only worth about £4k now. I cant replace it for less than about £10k for a lower mileage car!
 

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Wouldn't put me off at all. If it were just some random independent garage then I might think twice, but if it were an Italian/Alfa specialist then I'd probably be more inclined to buy it than a car with main dealer history. Anyone that knows Alfa will know that the main dealer network is extremely patchy in coverage and quality, so I don't think you need to worry.

On account of many Alfa main dealers using non-Selenia oil I would think you should be fine, but I don't know if Alfa would try to wriggle out of a warranty claim on that basis. I must admit I usually pay the extra for Selenia but wouldn't blame anyone for using another brand - I'm just no oil expert so would rather go with what the manufacturer recommends.
 

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I've asked this on another thread but would it be alright to have some work done by other dealers? For example, there's a well regarded Ford dealership very close to our place which has dealt with our last car (a Renault). If we supplied them with the right oil and parts would it be OK for them to work on the Alfa or do you really want someone who has plenty of experience on them?
 

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Controversial thought incoming....

Just my two cents, but in my experience having a full dealer service history counts for nothing - it just shows you've taken care as an owner to try and get it serviced and looked after on schedule.
In reality there's no guarantee the work has actually been carried out (i had a couple of friends who worked for various main dealers who would charge for parts they never fitted and then flog them on ebay).
My G supposedly had a full service before i bought it, but when i changed all the filters and oil myself (10k miles later) it was clear it hadn't been changed in a long long time. I'm pretty convinced the cabin filter was the original that came with the car (10 reg G).

If i were buying i'd rather see receipts to show that you've bought parts and the dates you've fitted them - again no guarantee you've actually changed them, but if you're enthusiastic and seem like someone who has looked after their car then i'd be more inclined to buy from you (provided you've used the right spec parts at the right intervals).
 

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The air filter which I took from my car shortly after buying it was as black as the ace of spades.

The car had been serviced by a main dealer 3k previously.

The particular dealer is now under new ownership but I have no idea if things there are any better as I have only used them for parts.
 

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The air filter which I took from my car shortly after buying it was as black as the ace of spades.

The car had been serviced by a main dealer 3k previously.

The particular dealer is now under new ownership but I have no idea if things there are any better as I have only used them for parts.
Problem with main dealers it technicians are bonused to get job in and out fast so things get missed and targeted to up sell work. I have seen loads of cars with full main deal history with original air filters, pollen filters etc etc. Also you don't know who you are dealing with as they have a high turnover of technicians and staff in general

Here or Alfaworkshop for example you know who is in charge and who will be overseeing all work

People do like the "Full main dealer service record" thing but it means nothing

Ned
 

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Problem with main dealers it technicians are bonused to get job in and out fast so things get missed and targeted to up sell work. I have seen loads of cars with full main deal history with original air filters, pollen filters etc etc. Also you don't know who you are dealing with as they have a high turnover of technicians and staff in general

Here or Alfaworkshop for example you know who is in charge and who will be overseeing all work

People do like the "Full main dealer service record" thing but it means nothing

Ned
Another problem which encourages dealers not to do a very good job IMO are fixed pre-paid servicing plans.

When they get your car they already have your money, so there is less incentive to do a good job on your car. This is because people who are paying on the day will get priority and less time will be taken on yours.

I saw an article on it a while ago, I will see if I can find it when it get back home later.
 

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Discussion Starter #18
Called Autolusso back today and asked to have the Fuchs oil as they recommend and got some sound advice about my air filter at the same time. Not sure who I spoke to there but its amazing from just a fairly quick call how much you can tell how they know and care about the cars the work on and look after. When I spoke to the main dealer all they were interested in was getting me booked in and off the phone ASAP and onto the next customer. The thing thing that really annoyed me about the main dealer was when I said I was going to look around they said if I find it cheaper anywhere else then to give them a call back and they will beat the price. Instantly I'm not interested and just goes to show they just wanted my money. Autolusso (Ned I'm assuming) happily talked about my car, offered free advice and clearly knew what he was talking about. If it was you I spoke with Ned, cheers and see you next week.
 

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I've started servicing my cars myself and keep all of the receipts for the oil, filter, sump plugs etc and attach them into the service book with the date and mileage. I'd hope that would satisfy a potential buyer should I come to sell as it would me. I bought my giulietta with 86K miles worth of dealer stamps, but no detail so can only assume they did what was in the official schedule. Everything in my ownership has been detailed which I think is more important than just the stamps.
 

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It seems that a lot of service histories will just be the stamps now that the new data protection applies. I do feel that specialists know the potential in having "enthusiastic" customers and charging a premium over the same work on a Fiat for an Alfa.
 
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