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Discussion Starter #141
Remark: Updated version from original, date 30 Januari 2020


Information on updating maps and software for Giulia/stelvio infotainment system


Note that systems and software are same for giulia and stelvio, so same procedures apply.

There are currently 2 hardware versions of the infotainment hardware, one from approx 2017 and earlier (old system), the other (new) introduced since then (intro new around Nov '17 Europe, July '17 USA). Note: the new 2020 facelift models have a different system, this is not covered here.
The functionality of the 2 systems is the same, but they use different processors and internal circuitry, and so require different firmware.
The new system appears to be about twice as fast as the old system.
Another difference is that new systems can have Apple Carplay/Android Auto, old systems are not capable of this.

Easy way to see which system you have is by looking at the firmware version via the system menu.
<settings> <system> <software update> <current version>
The "old" firmware is numbered 001.xxx.xxx, 002.xxx.xxx etc., the "new" system is numbered with higher numbers in front, such as 051.xxx.xxx, 056.xxx.xxx etc.
Starting with 056.xxx.xxx support for AA/ACP was added (though not automatically activated).
The firmware versions cannot be exchanged, so for firmware updates the correct series software for the installed hardware must be used. The system checks for compatibility at update.

Initialy firmware versions were available as download from Alfa for updating, however, at some point Alfa closed this update path. There are however still early versions circulating on the internet. A number of these were collected and are available via the bottom on this posting.
Official update route for firmware is via the dealer, maps via user.

Latest version for the old hardware (in Europe) is currently 002.009.055 . For Australia (new Zealand?) there is a 002.009.056 version that solves the voice recognition problem they had (now also 002.009.061?). For Nafta there is a version 002.009.059, which solves reboot issues with satelite receiver. Note both these last versions are not compatible with Europe.
Early versions such as 001.xxx.xxx were not yet suited for user map updates, and require updating to at least 002.xxx.xxx to enable map updates.

Firmware for new hardware is still continuously evolving (beginning 2020) ....
One of the early versions was 051.xxx.xxx, other versions (examples) 056.000.007, 072.001.002, 081.000.004, 085.000.046, 090.000.061 etc.
Apparently updating past 072.xxx.xxx from earlier versions to later also requires checking if following modules are at sufficient software version, and these might require updating.
  • AMP (Amplifier HiFi system)
  • BSM (Brake System Module)
  • IPC (Instrument Panel Cluseter)
  • PAM (Parking Assist Module)
  • LBSS/RBSS (Blind Spot Sensors)
  • BCM (Body Computer Module)
This needs to be done by dealer as this requires the dealer tool Witech2. See also info file 085 update.pdf in the downloads.

Map updates (in Europe) can be downloaded from the Mopar website, after registering as they require a license file for installation, based on the VIN of the car.
Officialy they are free (at least) the first 3 years after car registration.
Original supplier of the maps is TomTom, new maps come out every 3 months. There is a difference in maps for the 6.5" systems and 8.8" systems, the correct (latest) map for your car should automatically be presented on the Mopar site upon registering with your VIN.

Update procedures:
Firmware
preparation​
Format a 16 Gb USB stick as NTFS. On Apple it seems MacOS Extended (Journaled) also works.
Download the correct version for the installed infotainment hardware. This is usually zipped.
Unzip the file, this should give a .bin file, a .xml file and possibly a .md5 file.

  • place all unzipped files on root of USB stick
  • place stick in USB port car. Don't use usb port in rear, as this is power only
  • make sure there are no other devices in any of the other USB ports
  • start engine and switch off start/stop
  • select <settings> <system> <software update> <update software>
  • update should start, takes approx 15 minutes. System will reboot once or twice during update
  • after completion, remove usb stick
Maps
preparation​
Format a 16 Gb USB stick as NTFS. On Apple it seems MacOS extended (journaled) also works.
If first time, create an account on Mopar website. Download license file and map file
Location: maps.mopar.eu
This should give 2 files, a .dct file (license) and a .bin file (map)

  • place the 2 files on root of USB stick
  • place stick in USB port car. Don't use usb port in rear, as this is power only
  • make sure there are no other devices in any of the other USB ports
  • start engine, switch off start/stop
  • select <settings> <system> <maps update>
  • update should start, takes approx 70 minutes on "old" hardware, 30 minutes on "new".
Note: the system will tell you it will take much longer, this is incorrect though, the above times are correct
Update should be started whilst car is stationary. After update starts to run, car can be driven during update. Do not switch off engine during the update, as this will cancel the update.
- after completion, remove usb stick
===============

Special remarks on early version 001.xxx.xxx firmware
001 was the first version of the infotainment firmware for the "old" system.
This did/does not support user updates of the maps via USB yet, it does however support firmware updates via USB.
To be able to use the option to update maps, and solve a number of bugs, it is recommended to update to the last version 002.009.055 (Europe). Also the navigation was improved with version 002.
This update can be done with the standard procedure above. However, updating from 001.xxx.xxx will delete the existing installed maps and possibly onboard manual. This is not a problem, as after the update to 002.xxx.xxx you can subsequently install the latest maps, and if required, the onboard manual. Just takes a bit more work first time ;)

=============== DOWNLOADS ===============

Unofficial download location 002.009.055:
M86.zip

Unofficial download location 056.000.007:
A56.zip

Unofficial download location 085.000.046 :
A85.zip
Relevant Service news file:
info file 085 update.pdf

Unofficial download location 090.000.061 :
ETM_SW_A90.zip
Relevant Service news file:
MV_090.000.061.pdf

Unofficial download location onboard manual M72
M72.zip
Note: not sure if the manual will install, as according to enclosed config file it's originally for firmware 002.009.047

===============
info 002.009.055
service bulletin 08-002-18

info 002.009.059
service bulletin 08-013-19
 

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Discussion Starter #144
Thanks to admin first post now updated (y)
Thanks for quick service
 

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Great work @jwq . Members like you make this community a pleasure to interact with. Cheers.
 

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Remark: Updated version from original, date 30 Januari 2020


Information on updating maps and software for Giulia/stelvio infotainment system


Note that systems and software are same for giulia and stelvio, so same procedures apply.

There are currently 2 hardware versions of the infotainment hardware, one from approx 2017 and earlier (old system), the other (new) introduced since then (intro new around Nov '17 Europe, July '17 USA). Note: the new 2020 facelift models have a different system, this is not covered here.
The functionality of the 2 systems is the same, but they use different processors and internal circuitry, and so require different firmware.
The new system appears to be about twice as fast as the old system.
Another difference is that new systems can have Apple Carplay/Android Auto, old systems are not capable of this.

Easy way to see which system you have is by looking at the firmware version via the system menu.
<settings> <system> <software update> <current version>
The "old" firmware is numbered 001.xxx.xxx, 002.xxx.xxx etc., the "new" system is numbered with higher numbers in front, such as 051.xxx.xxx, 056.xxx.xxx etc.
Starting with 056.xxx.xxx support for AA/ACP was added (though not automatically activated).
The firmware versions cannot be exchanged, so for firmware updates the correct series software for the installed hardware must be used. The system checks for compatibility at update.

Initialy firmware versions were available as download from Alfa for updating, however, at some point Alfa closed this update path. There are however still early versions circulating on the internet. A number of these were collected and are available via the bottom on this posting.
Official update route for firmware is via the dealer, maps via user.

Latest version for the old hardware (in Europe) is currently 002.009.055 . For Australia (new Zealand?) there is a 002.009.056 version that solves the voice recognition problem they had (now also 002.009.061?). For Nafta there is a version 002.009.059, which solves reboot issues with satelite receiver. Note both these last versions are not compatible with Europe.
Early versions such as 001.xxx.xxx were not yet suited for user map updates, and require updating to at least 002.xxx.xxx to enable map updates.

Firmware for new hardware is still continuously evolving (beginning 2020) ....
One of the early versions was 051.xxx.xxx, other versions (examples) 056.000.007, 072.001.002, 081.000.004, 085.000.046, 090.000.061 etc.
Apparently updating past 072.xxx.xxx from earlier versions to later also requires checking if following modules are at sufficient software version, and these might require updating.
  • AMP (Amplifier HiFi system)
  • BSM (Brake System Module)
  • IPC (Instrument Panel Cluseter)
  • PAM (Parking Assist Module)
  • LBSS/RBSS (Blind Spot Sensors)
  • BCM (Body Computer Module)
This needs to be done by dealer as this requires the dealer tool Witech2. See also info file 085 update.pdf in the downloads.

Map updates (in Europe) can be downloaded from the Mopar website, after registering as they require a license file for installation, based on the VIN of the car.
Officialy they are free (at least) the first 3 years after car registration.
Original supplier of the maps is TomTom, new maps come out every 3 months. There is a difference in maps for the 6.5" systems and 8.8" systems, the correct (latest) map for your car should automatically be presented on the Mopar site upon registering with your VIN.

Update procedures:
Firmware
preparation​
Format a 16 Gb USB stick as NTFS. On Apple it seems MacOS Extended (Journaled) also works.
Download the correct version for the installed infotainment hardware. This is usually zipped.
Unzip the file, this should give a .bin file, a .xml file and possibly a .md5 file.

  • place all unzipped files on root of USB stick
  • place stick in USB port car. Don't use usb port in rear, as this is power only
  • make sure there are no other devices in any of the other USB ports
  • start engine and switch off start/stop
  • select <settings> <system> <software update> <update software>
  • update should start, takes approx 15 minutes. System will reboot once or twice during update
  • after completion, remove usb stick
Maps
preparation​
Format a 16 Gb USB stick as NTFS. On Apple it seems MacOS extended (journaled) also works.
If first time, create an account on Mopar website. Download license file and map file
Location: maps.mopar.eu
This should give 2 files, a .dct file (license) and a .bin file (map)

  • place the 2 files on root of USB stick
  • place stick in USB port car. Don't use usb port in rear, as this is power only
  • make sure there are no other devices in any of the other USB ports
  • start engine, switch off start/stop
  • select <settings> <system> <maps update>
  • update should start, takes approx 70 minutes on "old" hardware, 30 minutes on "new".
Note: the system will tell you it will take much longer, this is incorrect though, the above times are correct
Update should be started whilst car is stationary. After update starts to run, car can be driven during update. Do not switch off engine during the update, as this will cancel the update.
- after completion, remove usb stick
===============

Special remarks on early version 001.xxx.xxx firmware
001 was the first version of the infotainment firmware for the "old" system.
This did/does not support user updates of the maps via USB yet, it does however support firmware updates via USB.
To be able to use the option to update maps, and solve a number of bugs, it is recommended to update to the last version 002.009.055 (Europe). Also the navigation was improved with version 002.
This update can be done with the standard procedure above. However, updating from 001.xxx.xxx will delete the existing installed maps and possibly onboard manual. This is not a problem, as after the update to 002.xxx.xxx you can subsequently install the latest maps, and if required, the onboard manual. Just takes a bit more work first time ;)

=============== DOWNLOADS ===============

Unofficial download location 002.009.055:
M86.zip

Unofficial download location 056.000.007:
A56.zip

Unofficial download location 085.000.046 :
A85.zip
Relevant Service news file:
info file 085 update.pdf

Unofficial download location 090.000.061 :
ETM_SW_A90.zip
Relevant Service news file:
MV_090.000.061.pdf

Unofficial download location onboard manual M72
M72.zip
Note: not sure if the manual will install, as according to enclosed config file it's originally for firmware 002.009.047

===============
info 002.009.055
service bulletin 08-002-18

info 002.009.059
service bulletin 08-013-19
hi .. this ETM_SW_A90.zip work fine on the italian car ? thanks ..
Remark: Updated version from original, date 30 Januari 2020


Information on updating maps and software for Giulia/stelvio infotainment system


Note that systems and software are same for giulia and stelvio, so same procedures apply.

There are currently 2 hardware versions of the infotainment hardware, one from approx 2017 and earlier (old system), the other (new) introduced since then (intro new around Nov '17 Europe, July '17 USA). Note: the new 2020 facelift models have a different system, this is not covered here.
The functionality of the 2 systems is the same, but they use different processors and internal circuitry, and so require different firmware.
The new system appears to be about twice as fast as the old system.
Another difference is that new systems can have Apple Carplay/Android Auto, old systems are not capable of this.

Easy way to see which system you have is by looking at the firmware version via the system menu.
<settings> <system> <software update> <current version>
The "old" firmware is numbered 001.xxx.xxx, 002.xxx.xxx etc., the "new" system is numbered with higher numbers in front, such as 051.xxx.xxx, 056.xxx.xxx etc.
Starting with 056.xxx.xxx support for AA/ACP was added (though not automatically activated).
The firmware versions cannot be exchanged, so for firmware updates the correct series software for the installed hardware must be used. The system checks for compatibility at update.

Initialy firmware versions were available as download from Alfa for updating, however, at some point Alfa closed this update path. There are however still early versions circulating on the internet. A number of these were collected and are available via the bottom on this posting.
Official update route for firmware is via the dealer, maps via user.

Latest version for the old hardware (in Europe) is currently 002.009.055 . For Australia (new Zealand?) there is a 002.009.056 version that solves the voice recognition problem they had (now also 002.009.061?). For Nafta there is a version 002.009.059, which solves reboot issues with satelite receiver. Note both these last versions are not compatible with Europe.
Early versions such as 001.xxx.xxx were not yet suited for user map updates, and require updating to at least 002.xxx.xxx to enable map updates.

Firmware for new hardware is still continuously evolving (beginning 2020) ....
One of the early versions was 051.xxx.xxx, other versions (examples) 056.000.007, 072.001.002, 081.000.004, 085.000.046, 090.000.061 etc.
Apparently updating past 072.xxx.xxx from earlier versions to later also requires checking if following modules are at sufficient software version, and these might require updating.
  • AMP (Amplifier HiFi system)
  • BSM (Brake System Module)
  • IPC (Instrument Panel Cluseter)
  • PAM (Parking Assist Module)
  • LBSS/RBSS (Blind Spot Sensors)
  • BCM (Body Computer Module)
This needs to be done by dealer as this requires the dealer tool Witech2. See also info file 085 update.pdf in the downloads.

Map updates (in Europe) can be downloaded from the Mopar website, after registering as they require a license file for installation, based on the VIN of the car.
Officialy they are free (at least) the first 3 years after car registration.
Original supplier of the maps is TomTom, new maps come out every 3 months. There is a difference in maps for the 6.5" systems and 8.8" systems, the correct (latest) map for your car should automatically be presented on the Mopar site upon registering with your VIN.

Update procedures:
Firmware
preparation​
Format a 16 Gb USB stick as NTFS. On Apple it seems MacOS Extended (Journaled) also works.
Download the correct version for the installed infotainment hardware. This is usually zipped.
Unzip the file, this should give a .bin file, a .xml file and possibly a .md5 file.

  • place all unzipped files on root of USB stick
  • place stick in USB port car. Don't use usb port in rear, as this is power only
  • make sure there are no other devices in any of the other USB ports
  • start engine and switch off start/stop
  • select <settings> <system> <software update> <update software>
  • update should start, takes approx 15 minutes. System will reboot once or twice during update
  • after completion, remove usb stick
Maps
preparation​
Format a 16 Gb USB stick as NTFS. On Apple it seems MacOS extended (journaled) also works.
If first time, create an account on Mopar website. Download license file and map file
Location: maps.mopar.eu
This should give 2 files, a .dct file (license) and a .bin file (map)

  • place the 2 files on root of USB stick
  • place stick in USB port car. Don't use usb port in rear, as this is power only
  • make sure there are no other devices in any of the other USB ports
  • start engine, switch off start/stop
  • select <settings> <system> <maps update>
  • update should start, takes approx 70 minutes on "old" hardware, 30 minutes on "new".
Note: the system will tell you it will take much longer, this is incorrect though, the above times are correct
Update should be started whilst car is stationary. After update starts to run, car can be driven during update. Do not switch off engine during the update, as this will cancel the update.
- after completion, remove usb stick
===============

Special remarks on early version 001.xxx.xxx firmware
001 was the first version of the infotainment firmware for the "old" system.
This did/does not support user updates of the maps via USB yet, it does however support firmware updates via USB.
To be able to use the option to update maps, and solve a number of bugs, it is recommended to update to the last version 002.009.055 (Europe). Also the navigation was improved with version 002.
Questo aggiornamento può essere eseguito con la procedura standard sopra. Tuttavia, l'aggiornamento da 001.xxx.xxx eliminerà le mappe installate esistenti e possibilmente il manuale di bordo. Questo non è un problema, poiché dopo l'aggiornamento a 002.xxx.xxx è possibile installare successivamente le mappe più recenti e, se necessario, il manuale di bordo. Ci vuole solo un po 'più di lavoro la prima volta ;)

=============== DOWNLOAD ===============

Percorso di download non ufficiale 002.009.055:
M86.zip

Percorso di download non ufficiale 056.000.007:
A56.zip

Percorso di download non ufficiale 085.000.046:
A85.zip
File di notizie del servizio pertinente:
file info 085 update.pdf

Percorso di download non ufficiale 090.000.061:
ETM_SW_A90.zip
File di notizie del servizio pertinente:
MV_090.000.061.pdf

Posizione di download non ufficiale a bordo del manuale M72
M72.zip
Nota: non sono sicuro se il manuale verrà installato, poiché in base al file di configurazione allegato è originariamente per il firmware 002.009.047

===============
info 002.009.055
Bollettino di servizio 08-002-18

info 002.009.059
bollettino di servizio 08-013-19
[/CITAZIONE]
hi .. this ETM_SW_A90.zip work fine on the italian car ? thanks ..
 

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grazie ... scrivo dall'Italia, la mia auto è in versione italiana, posso procedere con l'aggiornamento senza problemi?
 

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grazie ... scrivo dall'Italia, la mia auto è in versione italiana, posso procedere con l'aggiornamento senza problemi?
Its English forum... when I write here I use English, when on Italian clubalfa.it I translate to Italian(using deepl.com from english, it is better effect - I know Italian very little), recommending the same.

answering your question, see my previous reply. there is no separate updates around the world, they fit Stelvios/Giulias, and they fit any language, and they fit any configuration.
 

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excuse me ... i write in english ... but i read in italian by google chrome.. but google chrome translate in automatic in italian before i post... :(
 

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Thank you jwq for all your work. Very happy to say that I have now achieved what 2 dealerships failed and that is to update to the latest maps thanks to your advice. The updated maps and infotainment are so much better too. Just one issue which is the language on the maps seems to be Russian :oops: at times. I suspect I've done something wrong or there is an easy fix. Can anyone advise?
 

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Discussion Starter #152 (Edited)
Thank you jwq for all your work. Very happy to say that I have now achieved what 2 dealerships failed and that is to update to the latest maps thanks to your advice. The updated maps and infotainment are so much better too. Just one issue which is the language on the maps seems to be Russian :oops: at times. I suspect I've done something wrong or there is an easy fix. Can anyone advise?
Thanks, with the help of others for input ;)
I would expect the language of the maps should automatically match the setting of the language in your infotainment.....
Sometimes with problems it helps if you first switch to another alternative language, then back to the language you want (Italian ? ) This forces the system to reinstall the requested language
 

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Thank you jwq for all your work. Very happy to say that I have now achieved what 2 dealerships failed and that is to update to the latest maps thanks to your advice.
Yes - I also upgraded the infortainment and most recently the maps on my old system. All very smooth - exactly as described. Thanks JWQ

The updated maps and infotainment are so much better too.
@Liam Mo - I'd like to hear more about this? What new / better things have you spotted? In particular I'm keen to hear if you find the maps any better (in Ireland). I find it hard to use for a destination that don't have a building number on a street - e.g.when I'm trying to find schools, sports grounds, for some away match and it doesn't recognise Eircodes either.
So very keen to hear of new upsides (even on a different way) you have spotted...


Just one issue which is the language on the maps seems to be Russian :oops: at times. I suspect I've done something wrong or there is an easy fix. Can anyone advise?
I haven't seen this myself - but will keep an eye out and let you know if I see this.
 

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Thanks for all your help @jwq and other contributors with all things techy! For a bit of a technophobe like me your clear instructions are so helpful and so much easier and less frustrating to work with than trying to speak to my local dealer (or even get them to return my calls - that's another story!)

I've managed to download and successfully install the map which believe me is a big achievement for me and it's working perfectly. I had chickened out of doing this ever since getting my Giulia in April 2018 for fear of doing something wrong and corrupting my screen so a massive thank you. With this new-found boost of confidence, I thought I would attempt to update my firmware. I have version 056.xxx.xxx (without AA/ACP) and was about to take the plunge to install 072.xxx.xxx but I can't find the file to download. I'm sure it's been covered a multitude of times and spelled out for Luddites like me but theoretically it's possible to upgrade from 056.xxx.xxx to 072.xxx.xxx isn't it? And I'm right to suspect that it's not wise to 'jump' directly from 056.xxx.xxx to 085.xxx.xxx ?

I've decided to extend my (2 year) Giulia lease for another year so I'm pleased to have the car for another 12 months. I was in a quandry as to what to replace it with as very few cars tick so many boxes that my Giulia does so at least I'll not have to worry about that decision for a little while longer.

Thanks again :)
 

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Discussion Starter #155 (Edited)
Hi,
You're right, 072.x.x is not (yet?) available to download here, but 085.x.x. (and 090.x.x.) is.
In theory it's no problem to update from 056 to 085 directly. Alfa does recommend that a number of additional modules are updated, this is mainly to ensure that all (new) functions in 085 (072) actually work the way they should.
However, if you read the responses in this thread, a number of people have successfully done the update from 056 without any problems. And of course you can always get the additional modules updated at a later date after installing 085. This (updating modules) wil however need to be done by your dealer though, as ecu updates can only be done via the Alfa Witech2 service tool.....

Glad you like your giulia, same here, still very happy with it after over 2 years of ownership. Not looking to change anytime soon ;)
 

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The language reset worked jwq. Thanks again.
CWest I have found the Points of Interest feature is immeasurably better. I haven'f found any destination with a name not present.
 

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Discussion Starter #157
The language reset worked jwq. Thanks again.
CWest I have found the Points of Interest feature is immeasurably better. I haven'f found any destination with a name not present.
Great ! (y)
 

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Hi,
I have a 2019 Giulia manufactured 10/18 with infotainment firmware 081.000.004. Can I update directly to 090, or do the updates need to be flashed sequentially, 085 first, then 090?

And based on the above, my other modules (AMP, BSM, IPC , etc.) should be OK and not need updating, right?

Thanks!
 
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