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How to: Infotainment updates

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Remark: Updated version , date 26 November 2021 New files added for 3rd gen systems, updated transition file
6 Dec.2021, some textual edits



Information on updating maps and software for Giulia/stelvio infotainment system

Note that systems and software are same for giulia and stelvio, so same procedures apply.
All DIY updates are at your own risk, but have been proven to work. However, as with any firmware update, there is always a (small) risk of it going wrong. There have been a few cases, mostly with first gen firmware.
To minimise risk, be sure to follow update procedure strictly.


There are currently 2 hardware versions of the infotainment hardware covered here, one from approx 2017 and earlier (old system, 1st gen), the other (newer, 2nd gen) introduced since then (intro new around Nov '17 Europe, July '17 USA). Maps for these two systems are the same, other then distinction between 8.8" maps and 6.5" maps for Europe. Correct maps will automatically be presented on map download site based on entered VIN

Note: Completely different are the latest MY20 2020 facelift model(s) having different hardware again, so different firmware, as well as maps.
The following descriptions here concern the 2017-1019 systems, 2020 systems (=3rd gen) and later are partially covered re firmware.
So take note that "old" and "new" systems in the following text relate to the 2017-2019 models (1st and 2nd gen), not the latest MY20 model.(3rd gen)


The functionality of the 2 original systems is the same, but they use different processors and internal circuitry, and so require different firmware.
The 2nd gen system appears to be about twice as fast as the initial 1st gen system.
Another difference is that new systems can have Apple Carplay/Android Auto, old systems (1st gen) are not capable of this.

Easy way to see which system you have is by looking at the firmware version via the system menu.
<settings> <system> <software update> <current version>
The "old" firmware is numbered 001.xxx.xxx, 002.xxx.xxx etc., the "new" system is numbered with higher numbers in front, such as 051.xxx.xxx, 056.xxx.xxx etc. Systems with first section in hundreds, example 119.001.009, are 3rd gen., also recognisable by use of touchscreen.

Starting with 056.xxx.xxx support for AA/ACP was added (though not automatically activated).
The firmware versions cannot be exchanged, so for firmware updates the correct series software for the installed hardware must be used. The system checks for compatibility at update.

Initially firmware versions were available as download from Alfa/Mopar for updating, however, at some point Alfa closed this update path. There are however still versions circulating on the internet. A number of these were collected and are available via the bottom of this posting.
Official update route for firmware is via the dealer, maps via user.

Latest version for the old hardware (in Europe & NAFTA) is currently 002.010.043. For Australia (new Zealand?) there is a 002.009.056 version that solves the voice recognition problem they had (now also 002.009.061?). For Nafta there is a version 002.009.059, which solves reboot issues with satellite receiver. Note both these last versions are not compatible with Europe.
Early versions such as 001.xxx.xxx are a special case as they were not yet suited for user map updates, and require updating to at least 002.xxx.xxx to enable map updating.

Firmware for new hardware (2nd and 3rd gen) is still continuously evolving (situation 2020) ....
One of the early 2nd gen versions was 051.xxx.xxx, other versions (examples) 056.000.007, 072.001.002, 081.000.004, 085.000.046, 090.000.061, ... etc. , and f.i. 119.001.009 etc. for 3rd gen hardware.

Apparently updating past 072.xxx.xxx from earlier versions to later (so 072.xxx.xxx and higher) .also requires checking if following modules are at sufficient software version, and these might require updating to enable all new functions :
  • AMP (Amplifier HiFi system)
  • BSM (Brake System Module)
  • IPC (Instrument Panel Cluster)
  • PAM (Parking Assist Module)
  • LBSS/RBSS (Blind Spot Sensors)
  • BCM (Body Computer Module)
This needs to be done by dealer as this requires the dealer tool Witech2. See also info file 085 update.pdf in the downloads.

Map updates (in Europe) can be downloaded from the Mopar website after registering, as they require a license file for installation, based on the VIN of the car.
Since July 2020 there is also a NAFTA FCA website for NAFTA map downloads. On this site select "3D CONNECT NAV" for early models, and "3D CONNECT NAV MY20" for the new 3rd gen facelift 2020 models.

Officially maps are free the first 3 years after car registration. After this period you can buy an extension for an additional 3 years via the dealer.
Original supplier of the maps is TomTom, new maps come out every 3 months. There is a difference in maps for the 6.5" systems and 8.8" systems, the correct (latest) map for your car should automatically be presented on the Mopar site upon registering with your VIN.
Following TomTom site gives a rough overview of TomTom map publish dates:
TomTom maps/dates

Update procedures:

Firmware
Note that firmware versions in principle do not need to be loaded sequentially. You can directly load the required (most recent) version, with the exception of some specific versions where it's explicitly mentioned, such as 3rd gen 127.x.x. (see relevant description further down)
Remark: All firmware updates are at your own risk !.

Preparation
Format a 16 GB USB stick (max 64 GB) as Windows NTFS. Note that MacOS extended, as mentioned as option for map updates, seems to give more problems with firmware updates, so Windows NTFS is the required format option for firmware updates. Other formats should not be used, and can even cause irreversible errors.
Download the correct version for the installed infotainment hardware. This is usually zipped.
Unzip the file, this should give a .bin file, a .xml file and possibly a .md5 file.
  • place all unzipped files on root of USB stick
  • start engine and switch off auto start/stop, do not drive.
  • place stick in USB port of the car. Don't use usb port in rear, as this is power only
  • make sure there are no other devices in any of the other USB ports
  • select <settings> <system> <software update> <update software>. Note: often the update will already start upon insertion of the USB stick.
  • update should start, takes approx 15 minutes. Initially system does a check of the image on the USB stick. System will reboot once or twice during update, internal fan will switch on.
  • after full completion, system asks to remove usb stick
Maps
Note that map versions in principle do not need to be loaded sequentially. You can directly load the required (most recent) version.

Preparation
Format a 16 GB USB stick (max 64 GB) as NTFS. On Apple it seems MacOS extended (journaled) also works for maps.
If first time in Europe, create an account on Mopar website. Download both license file and map file
Download sites for MAP files:
Europe: maps.mopar.eu
or
NAFTA: Maps FCA NAFTA
This should give 2 files, a .dct file (license) and a .bin file (map)
  • place the 2 files on root of USB stick
  • start engine, switch off auto start/stop
  • place stick in USB port car. Don't use usb port in rear, as this is power only
  • make sure there are no other devices in any of the other USB ports
  • select <settings> <system> <maps update>
  • update should start, takes approx 80 minutes on "old" 1st gen hardware, 40 minutes on "new" 2nd gen.
Note: the system will tell you it will take much longer, this is incorrect though, the above mentioned times are approx correct
Update should be started whilst car is stationary. After update starts to run, car can be driven during update. Do not switch off engine during the update, as this will cancel the update.
- after completion, remove usb stick
===============

Special remarks on early version 001.xxx.xxx firmware
001 was the first version of the infotainment firmware for the "old" 1st gen system.
This did/does not support user updates of the maps via USB yet, it does however support firmware updates via USB.
To be able to use the option to update maps, and solve a number of bugs, it is recommended to update to the last version 002.010.043.
Also note the navigation was improved with version 002.
This update can be done with the standard procedure above. However, updating from 001.xxx.xxx will delete the existing installed maps and possibly onboard manual. This is not a problem, as after the update to 002.xxx.xxx you can subsequently install the latest maps, and if required, the onboard manual. Just takes a bit more work first time ;)

=============== DOWNLOADS ===============

== 1st gen systems:


Unofficial download location 002.009.055:
M86.zip
Relevant Service News File :
service bulletin 08-002-18
............................................................................................
Unofficial download location 002.009.059:
M88_U2_17094C_19034A_GU_MY18.zip
Relevant Service News File :
service bulletin 08-013-19
............................................................................................
Unofficial download location 002.010.041:
ETM_SW-002.010.041.zip
Relevant Service News File:
ETM_MV_002.010.041.pdf
............................................................................................
Unofficial download location 002.010.043:
MV_002.010.043.zip
Relevant description File(s):
description_002_010_043.pdf
Service news Italian 002_010_043.pdf
Note: according to Italian service news above not for Japan, Australia and New Zealand

== Onboard manual

Unofficial download location onboard manual M72
M72.zip
Note: not sure if the manual will install, as according to enclosed config file it's originally for firmware 002.009.047 and has an expiration date of 2018-12-31
Additional note: A workaround for the above has been found by "fooling" the system as follows:

    • disable time/date GPS update in system setting of infotainment
    • manually set date/time to an earlier date then 2018-12-31, f.i. June 2018 (example)
    • Perform the update
    • upon completion you can re-enable GPS time/date
............................................................................................

== 2nd gen systems:

Unofficial download location 056.000.007:
A56.zip
............................................................................................
Unofficial download location 085.000.046 :
A85.zip
Relevant Service news file:
info file 085 update.pdf
............................................................................................
Unofficial download location 090.000.061 :
ETM_SW_A90.zip
Relevant Service news file:
MV_090.000.061.pdf
............................................................................................

== 3rd gen systems:
Reminder: Only use USB stick formatted as Windows NTFS. Mac formats will not work, and can cause irreversible errors

Unofficial download location 119.001.009 >> Note: Only for non-QV

ETM_SW_B66-1.zip
Relevant service news file:
info_119.001.009.pdf
............................................................................................
Unofficial download location 119.002.011 >> Note: Only for QV
ETM_SW_B68.zip
Relevant service news file:
info_119.002.011.pdf
............................................................................................
Unofficial download location 119.001.010_china >> Note: Only for China
ETM_SW_B66_China

Relevant service news file:
119.001.010_China.pdf
............................................................................................

==============

3rd gen MY20 updates, unofficial download locations:

Important: If your version is currently less then V.127, you first need to run the intermediate update 127, after which you can update to the later required version(s) of choice.
Note that you need to create 2 separate USB sticks, one for the intermediate update 127, and one for the required end version. You cannot combine the versions on a single stick !

Also a delete of recent destinations on the system is required before doing the update.

For detailled info on the update process, please also read:
MV132_campagin6382.pdf
............................................................................................
Transitional update 127 (mandatory for updating current fimware versions below 127) :
transition_from_L2_To_L3-20210920T094648Z-001.zip
............................................................................................
Final update 130:
FFC-20210920T095033Z-001.zip
document_130.pdf
............................................................................................
Final update 132:
FFC.zip
MV132_campagin6382.pdf
............................................................................................
User manual (if needed):
User_manual_customer_UM-128_000_002.zip

for updates, all the earlier remarks still apply, such as :
engine running, car stationary, auto stop/start disabled , usb stick formatted as Windows NTFS etc.
1 - 20 of 1351 Posts

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Stelvio Veloce
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Hi,
I've just got a 2017 Guilia that I managed to renew the map from the Mopar site but I was wondering if I need to renew the software? You seem to have a bit of a following on here on this subject and I would appreciate your advice?
 

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Discussion Starter · #3 ·
Hi,
I've just got a 2017 Guilia that I managed to renew the map from the Mopar site but I was wondering if I need to renew the software? You seem to have a bit of a following on here on this subject and I would appreciate your advice?
depends on what you currently have installed.....
I assume you have the old hardware. In that case it would make sense to update to 002.009.055, if you don't already have it, which would be the latest. But check what firmware you currently have first.
 

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Giulia Quadrifoglio Feb 2017 Alfa Rosso, Fiat 500e Apr 2021
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For the 6.5inch SatNav we are still on map 1026... or it is just me :)
 

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Hello jwq,
My Firmware is 056.000.007.
Last week my Giulia went to the dealership for a service. They did a lot of modul update. I did not see any difference except the IPC modul. The central display has slightly changed.

Hence my question:
If I update to 085.000.046, should they update all the modules again or are they already up-to-date on the latest version?

What major change is there between 056 and 085?

Thank you :)
 

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Discussion Starter · #14 ·
Hello jwq,
.....
Hence my question:
If I update to 085.000.046, should they update all the modules again or are they already up-to-date on the latest version?

What major change is there between 056 and 085?

Thank you :)
Hi,
Just guessing here of course... Officialy, if you update from 056 to 085, the other modules should also be updated, as for certain functions the infotainment communicates with these. I have no idea if these updates have been done on your system, I would immagine yes, but your guess is as good as mine.....
The service info file gives some info on this and bugs solved:
Service news file:
info file 085 update.pdf
 

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Discussion Starter · #16 ·
Hello jwq,
.....
What major change is there between 056 and 085?

Thank you :)
It would also appear that in 085 the picturesize for the rearview camera was increased (just size, not resolution as it's NTSC)
 

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It would also appear that in 085 the picturesize for the rearview camera was increased (just size, not resolution as it's NTSC)

Thx for the download file jwq

I have just installed the 085 (my previous version was 056), and indeed, the size of rearview camera is bigger... great

Two others differences I've seen:

- notification of speed camera's with a beep sound, even if you don't have set a route
- possible to also have a sound notification for the blind spot monitor
 

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Thank you jwq for the information.
Stelvio20 too!
My usb key is ready and I was hesitant to update.
..... I read :
- Greater rear view camera;
- Speed camera notification with beep, even if you have not set a route;
- possibility of also having a sound notification for the blind spot monitor.

I do not hesitate, I go for it! :)
 
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