Ms R (DP) has the Metropolitan Police Ukash Virus on her netbook. I'm struggling to get rid of it. Help me please! :headbang:
As above but then install malwarebytesGeoff,
Boot in safe mode,
Create a new user account and make it an admin with a password.
Demote the wifes user account to a standard user.
Login with admin account and use that to cleanse the machine, most of these viruses only affect the user account you are loggin on when yu contract it, so other ccounts shuld work as normal, however without looking into it i cant say what the specific attack vectors for this malware are and im about to go out.
If you can do the above and login as an admin without seeing the virus pop up Then its a start.Sean
Thanks mate but just spoke to my mate next door, he got the same virus last night and managed to get rid of it. We're on with it now.If you drop it round mine can have a look but got a busy weekend
planned so probably wouldn't get it sorted it Monday
If that's okay feel free