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Is it because the frequencies in presets are not for your local area? If so tune the frequency needed then hold down preset button till it beeps, that will store new frequency.
 

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Radio Code Card??
 

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Are you sure you just don't have the presets on the first FM1 band, and you have knocked the band button and are now on the FM2 band?

Press band until you get to MW, LW then back to FM and try it then.

There is no reset that I am aware of, but I think your issue is above.

There is no radio card on a GT head unit.
 
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