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Discussion Starter #1
Just had a call from the current Service Manager at Benfield Alfa offering me/us a price match on Alfa Parts, Service and Maintenance i.e. "they will match the price offered by any of the local specialists"

BYE BYE LYLES!
 

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Just had a call from the current Service Manager at Benfield Alfa offering me/us a price match on Alfa Parts, Service and Maintenance i.e. "they will match the price offered by any of the local specialists"

BYE BYE LYLES!
Why don't they just charge reasonable rates anyway instead of putting this across as an 'offer' like they are doing owners a favour? :confused:

Chances are you will find greater expertise with the indies anyway, and who's hands would you rather have your car in. :eek:
 

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Discussion Starter #5
It may be cheaper but is it any better - probably not
Not when it comes out of the 'specialists' workshop with a great big dent in the door!!!!

To be honest, with main dealers I sometimes feel that i've got more chance of a problem being rectified than with a little independant too!
 

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Discussion Starter #7
Thats shoddy if they have dented the door - then again gregch has just had his new LE spider back from the main dealer with his alloys smashed to hell
From now on wherever it goes i'm going to take get the Service Receptionist out to look over the car just like they do when they give you a loan car........I might even take some picture of it too in front of them just for 'insurance'!
 

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A friend had their Corvette dinked by a main dealer recently - who tried to deny it.

The "dink" was a toolbox sized dent on the roof, I think the garage manager is lucky to have not needed to see his dentist.

I hate people who don't treat other peoples property with respect. :mad:
 

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I'm afraid I'd rather pay more than take my car back to Malcolm and his merry men a Benfields. The sooner they move and get a new team the better......NEVER again..!!
 
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