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Discussion Starter #1
Hi - to cut a long story short, I am looking for a little guidance on how to pursue a dispute I have with Alfa Romeo...

A little over 30 days ago I was traveling up north when my 2.4 Brera started making an awful noise and the oil light came on. I pulled over checked the oil - which was bear, so I put around 4-5 litres in, this had no affect on the oil light...

I took my car to the garage 2 days later....30 days later, I am told that the engine has been starved of oil and the warranty claim has been rejected as this is not a manufacturer issue.

Bear in mind

- car serviced 10,000 miles prior to this
- there is no oil leak
- complete oil change at service
- no oil light before this issue
- Alfa Romeo customer service team are absolutely useless
- Warranty will not provide proof of issue
- Complete engine rebuild required - which is £6k
- Courtesy car now been revoked
- Contract hire Payments still continue

Do i have to expect a 6k engine rebuild every 10,000 miles with the Brera?

I appreciate this is meant to be a hello email - but can anyone provide any guidance on where to take this - other than a lawyer...:(

Many Thanks

Jon
 
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Really sorry to here this.

The question I'd ask is, "Where's the oil gone then?"
Try having a post in the Brera lounge and ask some
of the DERVists how much oil they have been using.

I know the 2.2 petrol hardly uses any between service
after the first 10K kms.

Also there is an oil gauge at start-up. What was that registering during the time following the serivce?

Welcome to AO BTW. ;)
 

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Discussion Starter #3
thanks I will have a look around the brera lounge

There was no low oil message or light until that day - i appreciate that I should of perhaps checked more (dipstick), but I didn't expect to be doing this on an 18 month old car
 
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The oil lamp is an oil pressure warning, not level.

There is an electronic oil level indicator just after you
start the car on the main computer display.

What had that been showing?

(Feel free to post the answer on the other thread. ;))
 

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Contact your local trading standards office, ask them for advice, you may find that the contract hire company is liable, or that due to the relative newness of the car the dealers/AR are as you have a right to enjoy a reasonable period of use. The dealer won't tell you your rights.
The warranty is a bit like a present from the manufacturer, you don't deal with them only the dealer, they indemnify the dealer for the cost of warranty work. Also check on the small print of the contract hire agreement to find out about the hire company's liabilities and responsibilities.
 
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is this the dipstick like graphic bottom right on the display?
No. It's a large 5(?) bar oil level gauge that
appear on the centre display.
The one that has the big red Alfa Romeo logo
and displays all the trip computer and radio info etc.
 
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