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You do have to pair Blue&Me with your phone before the two can 'see' each other.

Have you done that?

From memory the pairing option is in Media Player/Settings/User Pairing.
 

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Thanks to you both, I have tried pairing so maybe it isn't installed. I will contact Alfa. Out of interest do you know where I can buy Blue & Me.
You can't. It can't be retro fitted.

Do you have a USB port in the glove box?

This is usually a good indicator that B&M is fitted. If you don't have one, it almost certainly isn't fitted.
 
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