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Discussion Starter #1
I ordered some parts from them 2 weeks ago and am still waiting for them to arrive. I've had to call 3 times for an update only to be told each time that they have been dispatched.

Has anyone else had problems with them re delivery?
 

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I ordered some parts from them 2 weeks ago and am still waiting for them to arrive. I've had to call 3 times for an update only to be told each time that they have been dispatched.

Has anyone else had problems with them re delivery?
i ordered cam belt kit rockers etc and got them next day first thing:confused:
 
M

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I've only used Autolusso once regards parts.....all credit, the item arrived in better condition than described, and the next day.
 

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Wasn't Xmas day about 2 weeks ago? They were probably enjoying a holiday until last Monday. Sounds like you need a tracking number to see where your bits are.
 

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I ordered some parts from them 2 weeks ago and am still waiting for them to arrive. I've had to call 3 times for an update only to be told each time that they have been dispatched.

Has anyone else had problems with them re delivery?
What are you waiting for and who have you been dealing with?

Ned
 

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Did you order from Dunstable branch or Bournemouth branch, and do you have a name of the person you spoke to? If you want to call me tomorrow I can look into this for you if you like, please ask for me personally.

Cheers

Dan

01582 869560
 

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I've had stuff arrive next day from AL :thumbs:
 

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I have always had great dealings with Autolusso.

I would guess it is a problem with the royal mail that is holding the bits up...
 

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Ordered a Ph 2 grille at 4pm and it arrived at 9.30am next day......well packaged and some sweeties as well....:thumbs:
 

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My coolant pipes turned up in a couple of days. Always found AL really helpful, I'm sure they'll sort it out.
 

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Ordered a Ph 2 grille at 4pm and it arrived at 9.30am next day......well packaged and some sweeties as well....:thumbs:
So that's where those laxative pills got lost...
 

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Never had a problem with delivery:)
 

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Is that down to the laxative pills too?

(Sorry, I'll stop derailing the thread now :eek: )
 

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Is that down to the laxative pills too?

(Sorry, I'll stop derailing the thread now :eek: )
Post reported for filth content :tut::lol:
 

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Discussion Starter #19
Update:

Still no sign of my parts so I rang AL and spoke to Marco. He gave me a Royal Mail tracking number, which I either took down incorrectly or was given to me incorrectly - probably the former. I am getting a bit frustrated now to be honest. Dan, I'll call you tomorrow :)
 

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Discussion Starter #20
Further update:

The parts have arrived. They were delivered to my neighbour as I was at work. The order was placed a few days before Xmas yet the postmark was 06 Jan. Obviously the first couple of times I was told they were on their way, they weren't!
 
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