I'll probably get lynched for this, but I took my old 147 there for a cambelt change a couple of years back and the service was terrible. After being convinced by Ned that they'd only change the water pump after checking if it was necessary, the car came back with a horrible wining pump. I complained and took it back and they agreed to change the pump just for the parts cost, I then picked the car up with the engine management light on. Taking it back another 5-6 times, their 'solution' was to reset the ECU fault codes and give some waffle about having the battery off. I gave up and fixed it myself with a copy of Alfadiag and some common sense.....(one of the lambda sensor cables had been damaged during the work). Needless to say I wont be taking any car of mine to them again.