Do I call Alfa assistance?
People make decisions, not corporations. Usually whoever you are speaking to has the biggest impact on that decision. Even if they don’t make it, how they put it forward is important. So getting on the right side of that person is more important than anything else. Any negativity is unlikely to be helpful. And threatening and bluffing is more likely to trigger them than to actually make them want to help you. It’s also much easier on your own stress levels just to be nice and appeal for help.
The Allianz guy who came to my car mentioned the sticky switches (for the stereo) and said he'd been to one Giulia with a flat battery. I think there'd been more but he didn't specify other than to mention the sticky switches being one cause. His most noteworthy comment was that FCA were the least problematic of the manufacturers they serve, which include Japanese, Chinese (Volvo) and a couple of very high end brands. Given I prompted the conversation with 'I bet you've seen a few Fiat's and Alfa's with battery issues' he had good opportunity to put the knife in as people often do with Italian cars, but he went completely the opposite way and went as far as saying the first car for his Son was chosen between an i20 and a Punto. He also mentioned how much better Jeep are since being with Fiat & that he hopes PSA don't try to fix what isn't broken, though that they were also much improved (which backs-up my findings with several cars in the family).Back on subject, the battery was low through lack of use and cold weather but using the tailgate took that last bit of power. The guy from Allianz said he’d been out to “sticky switches” and even somebody who discovered the Ackerman effect when steering for the first time with a Stelvio.