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Advice from you local regulars please

Guys and Gals

I recently met many of you at a local garge surgery and I must say was very enjoyable and could not fault the day.

Having had my car checked over and a few things pointed out I decided to get work done, so I booked in to have a Rad done and then a week later have some paint work done.

I must say before I go any further I am not questioning or doubting anything the garage has done as there work and advice has been ace hence why I have not named them.

When the car went in for the paint work it was with the garage for 4 days so I had use of a courtesy car which was ideal and was used, the problem was on the day I dropped it back to my own fault I left the Sat Nav in the glove box. I phoned the garage the next day being a Friday and explained and was told not to worry and they would check the car and let me know, I never got a call so a few days later I phoned again and was answeared by a customer who asking someone the question and then passed the message that the car had gone out thill Thursday so we will need to wait till then, I gave it till this morning Saturady and still heard nothing so I called and was told that the car had been out with 2 people since I dropped it back and there was no sign of the Sat Nav but they would check again and let me know.
I still did not get a courtesy call later on today just to even confirm that it was indeed lost which was a bit disappointing.

I except full responsibility for leaving it and if it is lost or gone then so be it I would prefer to be given a straight answear and not still to be waiting this period of time and still be fobbed off.

I have left many an item in hire cars over the years and always been contacted by the garages to advise me of the items left!!

Any body got any advice on which is the best way forward or opinions please
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