I feel your pain....I posted in another thread https://www.alfaowner.com/Forum/unite...ly-2009-a.html
regarding the exact same issue. As I mentioned there, there are manufacturers of components like BOGE, SACHS, Lemforder and ZF that do a lot of Alfa OEM components, yet the local agents hear Alfa and that is their ticket to SIT BACK DOWN ON THEIR LAZY BACKSIDES. It irks me to the point of distraction!
I have already mentioned to the vendors that their local agents are about as useful as herpes, the people at KYB helped me to get shocks for my cars as the local people told me that they are no longer available. I sent KYB their mail and someone got a bollocking as two days later I got an apologetic phone call.
I needed gas struts for the bonnet/boot for mine and sent a letter to the vendors, they told me to contact Mr Chinna at Sparco who as agents for MANY Alfa OEM manufacturers, told me that they do not suppy that brand. I sent his email stating so, directly to the vendor who was naturally very interested in his response (expecting a call from him soon) :-)
The guy at Gargash spares division, well I wouldn't trust him to sit the right way around on a toilet seat. I have asked him for info on 4 seperate occassion to have the loser tell me he will 'call me back', the hell he will, I am off the phone for now, and that is all he cares about.
Gargash as a dealer is advertising their cars on souq.com, that is how bad sales are, dont believe me? Log on and have a looksee...all 2009 models that are STILL in their showroom.
In the other thread I mentioned that Dynatrade are also agents for many of the same OEM's I just have not followed up with them yet.
Bottom line is, if you dont like the car, sell it off...or, buy one of the cheapies that are on dubizzle at the moment and keep a whole car as spares :-)
I have been to Al Ahli's workshop, it is a little backyard joint, but they do seem to have a bunch of parts and whatnot. If you need something let me know, maybe I can help you out getting it to you. Alternatively, by from the factors in the UK. I am fortunate that my friend flies for Emirates and I get a lot of stuff sent back via her..and do the work myself....Why just yesterday I got back from a UK xmas and my bag was loaded with front brake discs, all-round new pads, gas struts, rocker covers and a thermostat. :-)
I too am sick of the hassle that we get from the local morons with IQ's that fluctuate with room temps and we SHOULD be able (as a group) to put some pressure on these monkeys. I thnk we should approach the GM of Dynatrade and get him to hear us....!!