Re: Steinbauer P Box - Warranty Issues
A big thank you to emcc33 for your business and kind words. I hope you found our tuning service to your expectations and continue to enjoy the benefits that our software gives your 159. I also hope you were happy with the service you received from Colin and I'm pleased that we have so many other satisfied customers on this forum.
When the ECU was identified at the beginning of the process and the info sent through to us at HO, we knew exactly what software was on the car as we have done many with this software build before and have all the originals already. The modified file was already being created for the customer while the original software was backed up (the 45 minute read).
When the software had completed its backup and was sent, it was checked for any changes (and of course there were none as the advanced equipment we use gives us all the details including homologation and checksum) and the modified map was then sent for loading.
So, through team effort it took an hour, actual time by two people, maybe an hour and 45 minutes. Hope that explains why as a 'bigger' company we can do things a bit quicker in a lot of cases.
This is not being posted for an argument of what is the best practise by tuning companies, we all have our different ways of doing things, but we do ask that other companies concentrate on promoting their own work, rather than criticising another companies work be it us or anyone elses
Hope this helps,
Last edited by Veloce Auto; 28-04-09 at 12:28.