AO Platinum Member
Join Date: Sep 2005
Location: Right Side O The Pennines
County: West Yorkshire
Seagate's support is appalling for the BlackArmour NAS, basically they can't support it, I have first hand experience of this having believed the hype in the advertising and installed one in a small mac artwork studio.
It should have fit their requirements given it has Directory integrated authentication good for a split platform business i.e. windows/OS X but it didn't work, folders dissapeared and reappeared, the implementation of SAMBA was incompatible with OS X meaning that all shares were read only and in the end I just opened it all up securitywise to get the thing working. Even then there were weird permission issues with files saved not inheriting their parent folder permission but retaining the local users permissions...
By this point I was outside the initial returns period and all that seagate could offer was a swapout, but no resolution, I knew the problem was software based not hardware based so just left it as it was.
Stick with QNap, Netgear ReadyNas and Synology Kit, Seagate don't (or didn't up til a year ago) have the experience to support products in this marketplace.
Nero Fuoco 147 Lusso - Bianco Nuvola 147 GTA - Carbonio Brera SV - Azzurro Le Mans GT 1600 Junior