Now I am very careful with virus protection on my computer, with paid for, up to date virus protection software, always back up every evening, and just bin anything suspicious on email.
So I received an email addressed to me the other day, which unfortunately I opened and clicked on the attachment. Within a minute every single .doc and .xls file on my computer (and there are thousands of them as it is my work computer), turned into an un-openable file with .zepto extension. PANIC!!!
Avast anti virus didn't pick anything up, despite the email being scanned. Subsequently I have tried various anti malware programmes, non of which have picked anything suspicious up.
A google of the .zepto files, points to ransom ware, but I haven't received a ransom...
SO... I have bought a new laptop and started again, as I just can't trust the old one.
I have restored most of my files from JustCloud :: Online Backup, Computer Backup and PC Backup for Home and Business from JustCloud
(my backup software) which took over 48 hours thanks to our crap internet speed. The images were untouched, so I copied them off the infected laptop onto an external hard drive and will copy them onto the new laptop.
Now the problem (one of the many) I have is that I can't open any of the images. It just comes us with a dialogue box, stating: Windows cannot access the specified device, path or file. You may not have the appropriate permissions to access this item. I am worried to copy them to my new laptop as I think they make also be corrupted in some way.
So, my questions....
1). If I copy the images to my new laptop do you think I will be able to open them and do you think they could damage my new laptop? Can images be infected?
2). Can anyone recommend some software to try and find the virus on my infected laptop?
3). Anyone know of a hit squad in Nigeria (where it is indicated that this virus originated from) that will track down the lovely people who did this and remove them from this planet.
4). Does anyone here work for BT, who gives a damn about customer service and giving me a decent/reliable internet connection?