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(Post Link) post #1 of 27 Old 26-03-19 Thread Starter
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Strange happenings when logging in

When I log in I initially get the welcome page but then when it returns to the page I had opened (the Giulietta Lounge) it reverts to a non logged in view. If I click randomly on a thread then that thread opens as a logged in page but on returning to the index page it shows as non logged in. However if I change to another forum everything works as it should and when I return to the original page it now shows as a logged in page. Not a major problem but it is frustrating having to go all round the houses to clear the problem.

Does this happen to anyone else?

I am using windows10 and Microsoft Edge as the browser and once logged in the Full light view is set as the default.

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Have you tried the basics such as clearing cookies & cache ?
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(Post Link) post #3 of 27 Old 27-03-19 Thread Starter
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They are supposed to clear everytime the browser is closed. However I have just cleared them to make sure and the problem still occurs. It seems only to be the index page for the Giulietta lounge.
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Heya all,

Looks like an issue with caching and the new Cloudflare rollout, standby for a fix.

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Quote:
Originally Posted by TonyGr View Post
When I log in I initially get the welcome page but then when it returns to the page I had opened (the Giulietta Lounge) it reverts to a non logged in view. If I click randomly on a thread then that thread opens as a logged in page but on returning to the index page it shows as non logged in. However if I change to another forum everything works as it should and when I return to the original page it now shows as a logged in page. Not a major problem but it is frustrating having to go all round the houses to clear the problem.

Does this happen to anyone else?

I am using windows10 and Microsoft Edge as the browser and once logged in the Full light view is set as the default.
Is this still happening and if so what links are you using when the log in error happens?

Jeff M
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(Post Link) post #6 of 27 Old 28-03-19 Thread Starter
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I am using Microsoft Edge as the browser and have the Giulietta Lounge marked as a favourite. When I click on the favourite it opens the Giulietta Lounge as an unregistered viewer. I clear the two notices about the use of cookies etc and then I fill in my user name and password. Initially it shows the welcome to "user name"page with the message about what to do if your browser does not automatically redirect and then reopens the Giulietta Lounge but as the unregistered view. If I try to log in again the whole process repeats but the welcome page comes up in the full light style which I have set as my preference so clearly it knows I have already logged in. However the view of the Giulietta page is in the full dark style which is the forum default. Any thread I subsequently click on comes up in full light and with unread threads showing as it does for a logged on user. Return to the Giulietta lounge reverts to an unlogged on view until after viewing a number of threads it starts working as it should.

I hope this screed helps
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Srange you say.
Somebody is seeling your Le..er .?
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Im getting the same....wont stay logged in for more than one page.
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Quote:
Originally Posted by alfaitalia View Post
Im getting the same....wont stay logged in for more than one page.
Are you using any pop-ups blockers, cache clearing plugin in or private browsing?

Jeff M
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(Post Link) post #10 of 27 Old 30-03-19 Thread Starter
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Quote:
Originally Posted by cue2 View Post
Srange you say.
Somebody is seeling your Le..er .?

Typing error which I could not correct. However an observant Admin Assistant spotted it and has corrected it as you can see
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Good that , isnít it?
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(Post Link) post #12 of 27 Old 01-04-19 Thread Starter
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Back to the problem and it is still happening. The system clearly knows I am logged in but when returning to the Giulietta page it reverts to the unlogged in state so that I cannot see which threads have unread posts.

Edit. On returning from this thread the Giulietta page is performing as it should.

Last edited by TonyGr; 01-04-19 at 16:38. Reason: Additional text added
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Hey,

Keep us posted if it starts happening again.

Niall
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(Post Link) post #14 of 27 Old 02-04-19 Thread Starter
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Niall,

It has happened again this morning. I then navigated straight to this thread without problem. Having posted this I will try returning to the Giulietta lounge.
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(Post Link) post #15 of 27 Old 02-04-19 Thread Starter
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To follow on. I used the forums drop down tab to navigate to the Technical and assistance page. No problem. I clicked on the Giullietta page and it opened as if I was not logged in. I navigated back to this thread and I am logged in.

Edit. 2nd time of navigating back to the Giulietta page everything works as it should. It seems as if that particular page is not initially picking up the log in information

Last edited by TonyGr; 02-04-19 at 11:28. Reason: Additional information added
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Quote:
Originally Posted by TonyGr View Post
To follow on. I used the forums drop down tab to navigate to the Technical and assistance page. No problem. I clicked on the Giullietta page and it opened as if I was not logged in. I navigated back to this thread and I am logged in.

Edit. 2nd time of navigating back to the Giulietta page everything works as it should. It seems as if that particular page is not initially picking up the log in information
When your first attempt on logging in, did you click the remember me button?

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(Post Link) post #17 of 27 Old 05-04-19 Thread Starter
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No. This I never do. I prefer to log on afresh every time than leave login info lying around
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(Post Link) post #18 of 27 Old 08-04-19 Thread Starter
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Quote:
Originally Posted by Admin_Support View Post
Heya all,

Looks like an issue with caching and the new Cloudflare rollout, standby for a fix.

Jeff M
It is still happening so I assume the fix hasn't arrived yet. The problem seems to clear after a few minutes rather than the number of times I reload the page. Clearly all the other pages recognise I am logged in so why not the Giulietta Lounge?
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Are you referring to this area here? https://www.alfaowner.com/Forum/alfa-giulietta/
If you see yourself signed out in a particular section, can you refresh the page and see if that's still an issue?

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(Post Link) post #20 of 27 Old 09-04-19 Thread Starter
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Yes that is the page. Initially I had the problem but when I clicked on the link it is working ok. I will remember to try refreshing mext time it happens and let you know the result.


Edit. I have been logged out for an hour. On logging back in the same old problem occurred. I refreshed the page and it came correct.

Last edited by TonyGr; 09-04-19 at 14:27. Reason: New information added
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Hello there,

Thanks for the info.
Been seeing this as well but at the moment, if you see yourself logged out, but you did indeed login, remember to refresh the page.
Could be a caching issue.

Ed
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(Post Link) post #22 of 27 Old 25-04-19 Thread Starter
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For the first time since starting this thread login worked properly today. Not sure if it was a fluke or if the techies have corrected something. I suppose only time will tell.
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(Post Link) post #23 of 27 Old 26-04-19 Thread Starter
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I spoke too soon. It must have been a fluke. I am now back to having to refresh the page once I have logged in.
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(Post Link) post #24 of 27 Old 13-05-19 Thread Starter
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2 weeks later and the problem persists. Log in and the non logged in screen appears. Refresh and everything is working as it should. Is it something I need to change somewhere or is it some bug at the server end?
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Hello there,

It might be related to the cloudflare, but usually, users will not get this issue if they click the "remember me" box.
Also, note that there is an idle session timeout of 30 minutes.

Ed
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