In all honesty:
Edinburgh Sales - 1 out of 10 on the MiTo, 4 out of 10 on 159.
Edinburgh Service - 10 out of 10
Glasgow Sales - 7 out of 10 (one guy far better than the other at following up
Glasgow Service - 7 out of 10 (Graham is good, but too many jobs not properly finished requiring second visit)
Since 2003 we have bought a 156, a 147, two 159's and a MiTo, all brand new, so should be recognised as a real purchaser!
Western missed out to David Whitton Piccadilly Alfa Romeo in Yorkshire on the 159's and MiTo's as they are prepared to discuss a deal and return enquiries...a bit far to travel for service though.
I dont mess about though, I gave up after 2 calls to Mercedes Benz Glasgow (the sales guy was good, but as it was a high value his manager got involved and messed it up) and got my S212 from Liverpool, who delivered the vehicle that Glasgow said they couldnt supply, and they offered a far better discount.