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(Post Link) post #1 of 26 Old 03-08-11 Thread Starter
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windscreen replacement - which company?

My insurance company accepts only these two, Allglass and Autoglass. Anybody has any experience with either of them? I'm worried about the chrome strip around the glass.
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Give the old fella a shout man he has had few windscreens done recently in the Van.
 
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have used autoglass twice - last time on the 146.
Both times the guys here in Limerick have been excellent and did a real professional job.
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Another one for Autoglass. Did a good job on the leon and eventually got the 33 sorted after their first tech. made a t it of it. Make sure you point out your concerns about the chrome. Bulling at the job and cutting the original rubber was the source of the problem with the screen in the 33
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Had windscreen replaced with autoglass , they did good job and still very fast.
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(Post Link) post #6 of 26 Old 07-08-11 Thread Starter
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well, Autoglass wants to fix the chip only. I want to replace the windscreen. They want ~250 euros. I'm open to suggestions.
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Most windscreen centre's will change the windscreen & submit the bill to your insurance company, simple.
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... If your policy covers it, not all policies do

I had a chip last year & Autoglass repaired it, not perfect but almost.

There is a guide on the Autoglass website which tells you what they will repair & when they will replace, mine was borderline but they repaired it which was what I wanted as I really didn't want a replacement screen.
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(Post Link) post #9 of 26 Old 07-08-11 Thread Starter
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I know, thanks, and my insurance covers it.

I called them, they said if the chip is smaller than a 2 euro coin, they will repair it. I told them I have some scratches at my eye level, but they won't fix it, it's normal tear and wear, they fix the chip and that's that. So, if I want to get it replaced, it will come out of my pocket.

I'll call the other guys tomorrow, I guess they won't do it on my insurance either, but I hope they go under 200 euros. I just filled up the car on Saturday for 100 euros, and I'm broke.
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At least you have cover

I though they'd be happy to replace it as it's work for them
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Just wait till it gets worse and then you fulfil the criteria...
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I can't, I have to take the car to Gerry, to get the rain sensor fixed (amongst some other few things), and I'm leaving (probably for my last) big driving tour in the Alps in September.
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You can always help it a little bit
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You can always help it a little bit
i didn't do this at all with mine.....
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Create a crack - they'll replace it then

(Just be careful not to break it entirely)
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ummm! i would hope the insurance fraud office doesn't have a look at this thread.
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ummm! i would hope the insurance fraud office doesn't have a look at this thread.
I wouldn't recommend anyone do anything ropey.
You would be surprised how the slightest pothole etc can worsen a little chip to a crack.
My brown sud had a chip and next time I looked it was a 4-6 inch crack.
But here's the thing - they replace it and then tell me there's rust under there!!
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(Post Link) post #19 of 26 Old 08-08-11 Thread Starter
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I prefer a good night sleep over a 200+ euros saving for the petrol fund. Anyway, Allglass quoted me 350 euros, so I'll get Autoglass to come to work (underground car park) and replace it there this week.
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(Post Link) post #21 of 26 Old 10-08-11 Thread Starter
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There are some twists and turns, here is the full story.

I wanted to get it done asap, so I called AA. I explained that I have a chip, smaller than a 2 euro coin, yet I want the windscreen replaced due to the scratch on the driver side at eye level. I also told them that I already talked to the 2 repair companies, and they will need to get the replacement job OK'd by the Insurance company. After I finished, they simply transferred my call the Allglass. So I hang up and called back AA.
I explained the whole story again, and at the end I asked them not to transfer me to Allglass. They didn't, they transferred me to Claims instead.
I explained the whole story again, and he said, sure, no problem. I asked which company should I go with, and he said even though I'm with RSA (through AA), I have to deal with AllGlass, that's AA's glass repair company. He also mentioned I might have to pay 40-50 euros as "windscreen excess". It was confirmed over the phone that it won't count as a claim. I also got a number I have to call. So I did.
The automated answering system informed me, that I called the wrong number, I have to call a different one. I did, and I got to AllGlass.
I answered a few questions, including if the 166 is a hatchback or not, does it have a heated windscreen or not, what's the colour of the underwear I'm wearing, etc. etc. We agreed that somebody from their local depo will call me back.
He did, a few hours later, and asked a few more questions, like do I have rain sensor, and what's the colour of the sunblind painted on the top of the windscreen. I answered best I could, and I was told he'll call me back once they know they have the glass.
I was called back a few minutes later, they do have the screen, yipee, they can come out tomorrow afternoon and get it replaced. I asked if they want to come to Bray, where it's going to rain, or to work, where I can park in the undergroung (i. e. dry) car park. Bray was fine. They couldn't give me a more precise time than afternoon, so we agreed I'll get a call 30 mins before they expect me to be here.
Next day I got a call as I was sitting down for lunch, I asked for 40 minutes, so I was rescheduled for 90 minutes later. I got another call 30 minutes in advance of the guy's arrival. He arrived on time, at 14.30.
I asked if he wants tea or coffee, no, thanks, I'm fine, I'll call you when I'm done. OK. As a CDO sufferer, I had to pop out time to time to see what's going on, and I was shocked to see a few pegs on the white clips holding the chrome strip on the side of the windscreen broken/cut. So when he left about 60-70 minutes later, he left only with my signature on the forms, but without the 20 euro note I had in my pocket as a tip for doing a great job. I asked, so he told me he's doing this for 9 years, and the worst cars to work on are Alfas and Fiats.

So, I got my windscreen replaced, and it didn't cost me a penny - unless the clips will give up holding the chrome strips in place while I'm doing 200+ km/h on the Autobahn on the way home in a few weeks time, but that's what makes life interesting, I guess.
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So good or bad?
 
(Post Link) post #23 of 26 Old 10-08-11 Thread Starter
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good, because I got a new windscreen for free (so far)
bad, because he was a bit too clumsy to my standards
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Yeh I think some people just have a hatered towards a specific car make and just want to rush the job.
 
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good, because I got a new windscreen for free (so far)
bad, because he was a bit too clumsy to my standards
But as a CDO 'sufferer' would anyone live up to your standards Levante?

Oh and have you been able to wash it yet?
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