alfa service department wont look at car - Alfa Romeo Forum
You are currently unregistered, register for more features.    
Republic of Ireland All events and potential meets in Ireland

 
Thread Tools
(Post Link) post #1 of 16 Old 19-06-08 Thread Starter
Status: -
AO Member
 
mickc's Avatar
 
Join Date: Sep 2007
Location: Exile over, in Ireland
Posts: 40

Member car:

Alfa GT 1.9

alfa service department wont look at car

anyone come across this before?

i drive a 04 GT right hand drive

i've had it with me in france for the last year or so and took it into alfa garage for them to try (and fail) to fix some issues, they took it in even though its rhd.

anyway, my exile is almost over now and i took the car home last week. i'm back in france this week and my girlfriend tried to take the car to monaghans garage in galway but they wouldnt touch it cos "its an import"

this normal?
mickc is offline  
Sponsored Links
Advertisement
 
Status: -
AO Gold Member
 
Join Date: Jul 2006
Posts: 7,179
Re: alfa service department wont look at car

No, not normal and rather pedantic.

If they need parts, they put the chassis number into Eper and it tells them what the right part is, assuming its different to 'Irish' Alfa's which are of course different to French alfa's but then again also different specs to mainland UK Alfa's!
cj romeo is offline  
(Post Link) post #3 of 16 Old 19-06-08 Thread Starter
Status: -
AO Member
 
mickc's Avatar
 
Join Date: Sep 2007
Location: Exile over, in Ireland
Posts: 40

Member car:

Alfa GT 1.9

Re: alfa service department wont look at car

sorry i didnt mention I bought the alfa in the UK

i dont understand why, i rang them last week and gave them the chassis number when i was chatting to a guy about parts and he had no problem with it

I'll talk to them myself when i get home. maybe the girlfriend didnt explain it well.
mickc is offline  
Status: Waiting for Stelvio QV
AO Platinum Member
 
OperationAlfa's Avatar
 
Join Date: May 2007
Location: United Kingdom
County: Essex
Posts: 23,452
Re: alfa service department wont look at car

Isn't the first 2 years of warranty cover by Alfa on a european scale?

After that, you may have problems.

With regards to looking at it, it shouldn't be an issue!
OperationAlfa is offline  
Status: -
AO Member
 
Bealzbob's Avatar
 
Join Date: Jun 2002
Location: Terenure, Dublin, Ireland
County: Dublin
Posts: 632
Garage

Member car:

Brera 2.2 JTS

Re: alfa service department wont look at car

Even assuming it is 'normal' (which I doubt). What would their reasoning be for not touching an import ? Are they afraid it's potentially nicked ? Or that they can't ensure it's safety after leaving their workshop cuz of a less than transparent history ? It can't be difficulty in attaining parts.

Great to see a company doing so well that they can turn away business
Bealzbob is offline  
Status: Formerly 166, GT, 147,155,33
AO Silver Member
 
CCOVICH's Avatar
 
Join Date: Aug 2005
Location: Ireland
County: Kildare
Posts: 2,429

Member car:

159 2.4 JTDm

Re: alfa service department wont look at car

Alasta Autos in Ringsend had no qualms in supplying parts for my 'imported' GT (bought on the UK) or doing any work/service on it.
CCOVICH is offline  
Status: King of the Arcade
AO Silver Member
 
Alfa_Daryl's Avatar
 
Join Date: Oct 2007
Location: Ireland
County: Cork
Posts: 2,133

Member car:

BMW E92 320D

Re: alfa service department wont look at car

Very strange and very stupid, unless of course they were given incorrect info
Alfa_Daryl is offline  
Status: Alone in the wilderness
AO Platinum Member
 
Dermo's Avatar
 
Join Date: Aug 2007
County: -
Posts: 13,001

Member car:

Alfa GT 2.0 JTS

Re: alfa service department wont look at car

Ya as the others say Alfa cover is alfa cover. perhaps a mention of the company here may help people to decide what to do about the company My 156 was bought in UK also and my dealer (sweep in waterford) had no problem in finding parts, chassis number is all thats needed. Maybe a call to Alfa Ireland to say that If the car isnt sorted that your legal advisor will be in touch.... Might work without having to get legal advice.... By the way what is the problem you have
Dermo is offline  
(Post Link) post #9 of 16 Old 30-06-08 Thread Starter
Status: -
AO Member
 
mickc's Avatar
 
Join Date: Sep 2007
Location: Exile over, in Ireland
Posts: 40

Member car:

Alfa GT 1.9

Re: alfa service department wont look at car

sorry for the long delay on reply but i've been travelling for th last week or so

haven't had the chance to talk to the garage (monaghans, galway) myself yet, hopefully tomorrow.

have a shaking/vibrating issue that i cant diagnose myself. Alfa garage in france wasnt able to fix it either.
mickc is offline  
Status: Alone in the wilderness
AO Platinum Member
 
Dermo's Avatar
 
Join Date: Aug 2007
County: -
Posts: 13,001

Member car:

Alfa GT 2.0 JTS

Re: alfa service department wont look at car

Shaking/vibrating from where and under waht circs? alot of the guys on here are very knowledgable about Alfa's anyway Ive had nearly 250000 ( zero's are right) in Alfa's and have had alot of problems so maybe we can help?
Dermo is offline  
(Post Link) post #11 of 16 Old 02-07-08 Thread Starter
Status: -
AO Member
 
mickc's Avatar
 
Join Date: Sep 2007
Location: Exile over, in Ireland
Posts: 40

Member car:

Alfa GT 1.9

Re: alfa service department wont look at car

shakes generally under 300rpm, gets less noticelable the faster you go.
took it to the garage in Paris and they swore blind it was damaged rims. said they checked everyting from teh suspension, mouts to gearbox and DMF.

2 new wheels and tires later still there.. took it back, balancing they said this time. 3rd time they said we dont know, bring it to another garage (gotta love the alfa service quality).

that garage diagnosed worn upper wishbones so thats what i'm looking to get done now.
mickc is offline  
Status: -
AO Member
 
dooley319's Avatar
 
Join Date: Feb 2008
Location: galway/Ireland
Posts: 33

Member car:

alfa 147

Re: alfa service department wont look at car

dont bother bringing your car to monaghans, galway their are useless i had to ring alfa ireland and complain when they said my 2001 147 was to old to service alfa ireland could not understand why they couldnt and gave me a discount at any other alfa dealer for a service around the country, for an alfa dealership they have very little alfa cars 3 in total between the showroom and the forecort
dooley319 is offline  
(Post Link) post #13 of 16 Old 07-07-08 Thread Starter
Status: -
AO Member
 
mickc's Avatar
 
Join Date: Sep 2007
Location: Exile over, in Ireland
Posts: 40

Member car:

Alfa GT 1.9

Re: alfa service department wont look at car

Quote:
Originally Posted by dooley319 View Post
dont bother bringing your car to monaghans, galway their are useless i had to ring alfa ireland and complain when they said my 2001 147 was to old to service alfa ireland could not understand why they couldnt and gave me a discount at any other alfa dealer for a service around the country, for an alfa dealership they have very little alfa cars 3 in total between the showroom and the forecort
where do you bring your car?
mickc is offline  
Status: -
AO Member
 
dooley319's Avatar
 
Join Date: Feb 2008
Location: galway/Ireland
Posts: 33

Member car:

alfa 147

Re: alfa service department wont look at car

galway car service center i think their good but thats just my opinion heres the link to their site Galway Car Service Centre
dooley319 is offline  
MrAlfa
Status: - Update
Guest
 
Posts: n/a
Re: alfa service department wont look at car

If you are in the UK at a UK dealer, they should have no troubles helping you.

Call Customer Relations with dealer queries and they will deal with the dealership on yourbehalf
 
Status: -
AO Member
 
CSOD28's Avatar
 
Join Date: Jun 2008
Location: Dublin
Posts: 36

Member car:

159 3.2 ti

Re: alfa service department wont look at car

If you want to persue in Ireland send me a PM and i will give you the name and contact no. of the new MD of Alfa Romeo in Ireland. With a problem like this my attitude is go straight to the top. It would also help if you were to put your complaint in writing to them
CSOD28 is offline  
Reply

Go Back   Alfa Romeo Forum > Alfa Romeo Club Events > Alfa Romeo Meets & Events > Ireland > Republic of Ireland

Tags
alfa , car , department , service

Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page



Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off

 
For the best viewing experience please update your browser to Google Chrome