Ateco Australia...Doing Alfa owner one hell of an injustice!
Well now i have found this rant section i have decided to tell everyone about a car importer named Ateco.
Ateco are the importers and warranty claim handlers of Alfa Romeo in Australia.
There are ruthless, condescending, innate, foolish, scroupouls fck knob gits you could ever come across.
All legitimate claims on my car whilst STILL under warranty have been rejected by Ateco and have been replaced out of good will of the actual AR dealership.
I have been on the phone to these useless fools numerous times and was told by there rep when i asked to speak to the persons who make the decisions around the place that i could not speak to 'these people' as they don't deal with the public, they only deal through agents....well i wonder why
Only after threatening to take Ateco to the cleaners for numerous breaches of the implied conditions under the TPA did i get my warranty work subsidized, (they paid for labour) nice don't you think... NOT!
All i can hope is they lift there game as i know of many un happy people and not just AR owners but from Suzuki's to the likes of Ferrari's.