So good I did it
AO Silver Member
Join Date: Mar 2007
Re: Warranty Work - They're Only Making Plans For 'Nigel'
If it was my £25,000+ I'd be gutted. But as you mention Lexus here's a story. Lady I work with very 'nice',knows nothing about cars.Took her 8 year old Toyota avenses in for it's MOT and service on a Friday. Good morning Madam would you like to take a top of the range lexus as a loan car? infact why don't you keep it for the weekend.
Bare in mind this is someone driving a £3000 car has it serviced once a year not shown any interest in getting a new one.
Monday Morning takes it back and signs on the dotted line for a £23K car. For no effort what so ever.
It makes good business sense to treat your costumer's right.
156 2.0 jts Lusso Sportwagon,Vela Blue,Tan Leather, Bose.(Gone)
GTV 3.0 V6 24v Lusso, Rosso Red, Black Leather. (Gone)
Giulietta Cloverleaf 1750tbi, 8C Competizione Rosso, Black heated Leather, Bose