Well, my apologies in advance, to some of us who might be HR employees...
However, after more than 10 years of professional experience in the US, I must admit I have generally given up on expecting good HR at all.
In 6 jobs and 3 employers, I've only met one HR person that would be truly capable: knowledgeable, efficient, communicative, proactive.
The rest have been quite disappointing, with my current experience being an immense disaster. "Action items", "hot issue", "initiative" and "follow-up" only seem to be foreign notions to my HR interlocutors.
The latest one has even showed a crude lack of professionalism, through her implicit refusal to give me any status update or appointment... when I know for a fact, that the information I need has already been communicated by another department. And it's pretty crucial regarding my legal stay in the country, and it's after another 6-month goof-up. Unbelievable.
Am I the only one experiencing this?