What should have been a very happy first few weeks of Alfa ownership is rapidly becoming a bit of a 'mare. The dealer had the car (ex-demonstrator) for a week 'to prepare it like new', I picked it up to find scuff marks on the interior of the doors, loose trim and uncovered screw on the driver' interior door release, the boot latch cover broken, and not full of diesel as promised (less than half full)
Anyway, I was willing to overlook these minor faults cos I loved the car and thought it would be easy to get it sorted. However, as soon as I got her onto the motorway, I noticed serious vibration at 70mph+. I checked the tyres- all underinflated. I sorted them, but the vibration persisted, so back to the dealer!!
After waiting for an hour, the receptionist told me I needed a new tyre and all the wheels needed realigning
But they couldn't do it that week!!
So... I trundle back yesterday and drop her off. I go to pick her up today to be told all sorted, bar the boot latch cover. And apparently the alarm sensors need replacing! They will ring when they get the parts. Yay...that was easy
20 minutes after leaving the garage I picked up my son from school. I put his bag in the boot and noticed the boot floor was folded back- why, I don't know!! Then the real horror.... I looked down and noticed several scrapes (not scratches) in the bumper- right through the paint.
So I'll be back on the phone tomorrow to let them know what I think!!! I am not the sort of person who complains over small issues because sometimes these things happen- but surely not this many things!!
I'm at the point now where I don't think I can trust them to do anything right. Fact is, I would have gone there for all my servicing, but no way now!! Now I need to decide whether I'll give them the chance to put it right, or do I go to an independent and try to bill the Alfa dealer