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Telesales

Why, quite frankly do these guys bother?

I work from home 2 days a week and at the moment receive on average 4 calls a day wanting to sell me **** that I have no interest in buying.

I am ex-directory and have registered my number with the TPS and still these irritants get hold of my number.

And it is always the same format - answer the phone, get a slight pause before the person on the other end (usually English not the first language - no problem with this but surely being able to be understood by prospective clients on the phone is a prerequisite) wants to speak to Mr (intial) (initial) (surname).

I try to be polite but my patience runs ever thin
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Re: Telesales

Better still are the silent calls - where the autodialler makes a connection but doesn't have an agent to pass it to! These really annoy me. Don't start on the pre-recorded message calls.
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Re: Telesales

get the same myself and generally from mobile phone companies..drives me up the fecking wall...
 
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Re: Telesales

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Originally Posted by rwwest View Post
Better still are the silent calls - where the autodialler makes a connection but doesn't have an agent to pass it to! These really annoy me. Don't start on the pre-recorded message calls.

I get these ones too, empty air on the other side ? crazy. I guess I should get call display but don't want to give the telephone co any more money.
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Re: Telesales

Yeah used to get this a lot; but since registering with TPS it has reduced a lot
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Re: Telesales

www.tpsonline.org.uk it take a month or so but well worth it, the empty calls are their dialers calling you before they have a call agent ready.
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Re: Telesales

what stui says....

very few calls these days - generally get ones with firms I do business with until I tell them to go away...

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Re: Telesales

cheers stu...done
 
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Re: Telesales

I've ditched my fixed line and just
use a mobile and jajah now.

Yet to get any junk calls on it.

 
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Re: Telesales

Everyone that knows us knows to speak immediately, if we get the pause at the other end we just hang up.

Had one try 8 times in a day, in the end i carried along with them (was a centre trying to sell mobiles on a cold call basis) right up until the point where the sale would be made.

Started laughing, said "now you know how it feels to have your time wasted" then hung up.

They haven't phoned back.
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Re: Telesales

I love to wind them up and waste thier time.
Not that I'm raicist, but when their calling from overseas i've used the following :
Just keep telling them that you can't understand them
Ask them how the weather is
Ask them for their bank details and password
Try selling them something
Pretending to speak either French or Welsh confuses them.

If it's a u.k. company
Put them on hold (silence/mute button on phone)
String them along, at the end just say no thanks
Leave the phone on the table so they are talking to thin air
Tell them there has just been a death in the family
Pretend your either very deaf or confused or both.
Act paranoid, how did you get my name? number? etc.

Turn it into a game and enjoy every moment.
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Re: Telesales

LOL i usually give the phone to my 4 year old son who will happily chat about nothing for ages and ages,99% of them just give in and hang up,only 1 didnt some woman selling kitchens chatted b0ll0x to my son for nearly 5 minutes,he got bored and gave the phone back to me lol
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Re: Telesales

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Originally Posted by Kevin Slegg View Post
Yeah used to get this a lot; but since registering with TPS it has reduced a lot
It doesn't always but it should stop these types of calls altogether !!

I've registered all our phones inc. mobiles !!
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Re: Telesales

BTW... I've said this before here before but do what my mates Dad used to do...

Tell them "Can you hang on a moment I've just got something on the boil (etc etc etc)? I'll just be couple of seconds !"

Then he would just walk away leaving them hanging on !! When he returned to the phone 10/20/30 minutes later surprisingly they've hung up !!

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Re: Telesales

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Originally Posted by Kevin Slegg View Post
Yeah used to get this a lot; but since registering with TPS it has reduced a lot
Same here. I've only had a couple of calls since and both times I've asked how they obtained my number they hung up
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Re: Telesales

Someone I worked with used to use this script on any telesales calls:


http://www.xs4all.nl/~egbg/counterscript.html


One afternoon, he actually got a cold call from a telesales company on his office extension and followed the script to the letter......


....... the telephone call lasted 10 minutes and he actually got to the end of the script!!!!


I was laughing so much almost wet myself.


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Re: Telesales

Thats great, i'll keep it by the phone for next time
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Re: Telesales

Beautiful
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Re: Telesales

Most of these companies use the same name lists, and if you are a complete time waster they will mark it against your name and reduce the chances of being called.

A funny one i heard about or read somewhere,

A guy receives a call at home from a tele sales rep. The guy is polite and asks the callers name, and a few other pleasantries are exchanged. Eventually the guy asks for the Reps home number. "Sir I cannot give you my number" the rep replies.
"Why" asks the guy, "Is it because you don't want people phoning you and annoying the crap out of you at home?" and hangs up.

A.K.A - br1an
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Re: Telesales

i did this job for a bit you should all feel sorry for them it's mind numbing torture . they should give this job to criminals as punishment.
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Re: Telesales

[QUOTE
http://www.xs4all.nl/~egbg/counterscript.html
[/QUOTE]
Just put the above into bookmarks. Very good!
TPS mops up most, but caller id also helps. If it shows a 0 or a 1 I don't bother answering. If its anyone I know they'll leave a message.
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Re: Telesales

Quote:
Originally Posted by rwwest View Post
Better still are the silent calls - where the autodialler makes a connection but doesn't have an agent to pass it to! These really annoy me. Don't start on the pre-recorded message calls.
hehe i worked in telesales and thats no problem with teh dialer its a phone jockey who has given up for the day and has put his phone on mute and will sit there till you hang up lol did it myself every friday

and the ones that say ill be back in a minute and clear off for and hour are the best, i can sit there and read the paper or sit on a net forum for an hour while they are away, and as they havent hung up i dont have to take another call

it is soul destroying work so i dont give them any hassle but i dont give tehm any leway to get into their pitch either just sorry man not interested good luck on the next call and hang up.

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Last edited by Decky; 23-04-07 at 02:00.
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Re: Telesales

I had a call from a lady asking if I was happy with the service from 'Kwik fit'. When I said no, she said Oh.... Im only calling from a phone centre.. I'll get someone to call back....Someone did ! and asked what was the matter. The exhaust Id had fitted 12 .5 months ago had rusted completly(New MOT ,new exhaust!) and I said the original had lasted 9 years and that was a Ford ! why.... She tried to tell me I'd changed my driving style and this led to faster rusting! and was I happy with the explanation?! When I said no, she said I was wasting her time! .. I pointed out she'd rung me and wasted my time and money ...She hung up.

DON'T USE KWIK FIT!!!!
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Re: Telesales

Quote:
Originally Posted by mikebrown View Post
get the same myself and generally from mobile phone companies..drives me up the fecking wall...
I get this a lot too, usually right at the end of the day when I'm about to leave work:

*phone rings*
Me: "Hello.... hello...."
*pause*
Salesman (in broken English): "Hello, yes I am calling about your mobile phone cont...."
*click*
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Re: Telesales

When they ask me ''how are you today sir''

If it's a lady I always put on my best Joey from 'Friends':

''How you doin' ???''

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