NOT A HAPPY BOY!!!!
Some problems with my GT, heres the list which I can remember:
Extremely stiff rear arm rest. (Which I forgot to mention)
Nipple on seat.
Excessive wind noise on passenger window.
Leaking passenger door.
Wings/bonnet not aligned correctly.
Sticking caliper resulting in grinding disc.
Window wipers click.
Steering wheel 'groaning' at low speed.
Extremely underpowered compared with claimed/advertised figures.
Took the car back today, loan car sorted with them and I double checked this with them today through a phone call (I called them).
Get there to be greeted with some horrible over weight woman staring at me as though I was a begger that had just came in off the street (I was wearing my work clothes).
After I told her my name and what I was taking up here precious time for she looked back in a shocked manner and eyed me from top to bottom. Then the mood turned sour on my part.
"How old are you again" she says.
"I'm 21" I reply.
"oh, err, I'll have to ring the insurance to check you can take the courtesy car we have lined up"
"Theres a problem with the car, you can't take that you'll have to take something else" (The car was a 147 1.6)
Then she starts talking to some weasel next to here about what cars are less than insurance group 11.
The lad says to her "Hmm, the getz (or some other crap)"
"Woah, Woah, Woah, A HYUNDAI?! you're putting me in a HYUNDAI??"
"Thats all we can give you, you don't have to take it, you can take you're car home with you if you want"
At this stage I am absolutely fuming (understandable). I ask if I can get the warranty issues dealt with at any AR dealer and weigh it up for a second (the closest other than E.S.Jones is knutsford (over an hour away) so I leave it there.
I take the woMAN out side to go through the problems, start going through the HUGE list with her and each different problem having a
response. Then mention the power loss issue and present the printout.
"Well that print out will be power at the wheels and the claimed figures at the flywheel" In a smarmy, arrogant voice. I was expecting a NER N NER N NER NER.... At the end of the sentence.
To which I reply, "No this is calculated at the flywheel" By this stage I was spitting the dummy out and getting VERY annoyed and becoming an arrogant ***** myself.
"Well we'll have a look then"
"NO, you don't understand, they are ALL like this from the factory, there is nothing wrong, thats the way it is. Who do I speak to?? ARUK or cut to the chase and get in-touch with trading standards as effectively, I have been mis-sold the car."
"ERR ERR, we'll get in-touch with research and see what they have to say."
After much ranting etc I get the key for the HYUNDAI and drive off in disbelief. Never shall I step foot in E.S.Jones again other than to pick the car up with do doubt still a list of problems that need sorting.
I'm complaining to ARUK about not only the way the problems were frowned upon as petty, but that I arrived with a courtesy car in place, then made to wait around while they sort their ****-up and to be fobbed off with something that IMO is totally unacceptable.
Here is what they gave me:
The word angry doesn't do it justice.
The worst part about it?? The thought of 'I wonder if I'd of had these problems with the Mercedes'
If needs be, how do you go about rejecting the car??