Internet shopping rip off
On June 6th we ordered a washing machine from Poxmania (true name changed slightly), confirmed that it was in stock on the phone, and ordered it on line with Visa Credit (for safety reasons). Nearly one day later Poxmania sent an Email saying it was out of stock, didn't know when they could supply one. I complained, said I needed it ASAP, cancelled order. Also checked with my CC provider that they hadn't debited account. I have since purchased washing machine from alternative supplier, in order that I don't lose friends/job and missus, because I smell like a character out of history.
Today, I look at my online Visa statement, to discover that Poxmania debited my card on 10th July - over one month later, despite me cancelling and raising hell with them.
Any experts, please what do I do now?