Hey! Forgot about this thread,
The guys showed up Sunday to take it away but had it written down as a 28" instead,
They then asked me if I had 'Anything to wrap it up in',
When I said no they informed me that it would probably get damaged if they took iot away due to them not being able to protect it and the fact the 'clamps' would dig into it and scratch it.
Excellent, we are off to a winner here,
The smarter blokes of the two asked me what exactly is wrong with it, when I inform him of the 'Red Sparkles' issue he said he's had absolutely shed loads of LG's returned with this problem and that there's never been a single one fixed / cured
Off the record of course...
Clearly, they didn't want to have to take it away so we decided that they would leave it and that I'd go back to the manager at Curry's, explain the problem in more detail and that there wasn't a repair for it, and see what he could do.
The delivery bloke wrote on the collection note that it couldn't be collected due to the fact I'd read up the issue on the internet and that I basically didn't want it removed,
Hmm, slight fabrication / lie mate, but alright...
So anyway, I take all of my documents, reciepts, repair sheets etc back to Curry's to see what the manager can do.
We head into one of the little desk spaces they have and I explain everything to him. He's baffled at the whole situation and pretty much thinks the same as me as far as the delivry guys are concerned.
Right then! Down to business, he say's he'll call The Tech Guys and get them to give him a replacement code number so we can get it replaced. Brilliant.
Nope, not brilliant, he speaks to them, and it's clear the conversation has gone down the pan from the off, they are basically telling him that as it's out of warranty I can't get anything in the way of replacement or anything even though it should have a further 3 months on it!
Once he got off the phone he said that they were trying to give him and myself the brush off.
Now then, this is where 'Andy' really comes into his own,
He says to me that under 'management discretion' he can sort something out, and goes to speak to one of his own managers.
To cut a very long story short, he said I could in fact swap it over with another television within the store of a similar price and that he'd 'sort something out'.
So, I go straight to the 60" LG and have a little think... Nah, too big...
I then go over to the Pioneer 50" Plasma, it's priced at £1800, but he could knock £250 off for me. Hmm, fair enough, but I don't want to have to spend any more money.
I then go over and take a look at the 50" Samsung,
20,000:1 Contrast, 3 x HDMI, 3 x Scarts, 2 x Component. Job done.
My original LG was priced at £1250 inc stand, this one is £1100, so he is going to credit me £150 for the fact the Samsung is cheaper, and also knock off a further £100 for the hassle (Not much but the TV was only £1100 after all).
I am extremely happy and grateful that I finally met a manager at Curry's who helped me out, he wasn't the usual pompous dick I usually meet, he really was great.
The TV arrives next Friday (With another 12 month warranty) when they'll be collecting the LG, I still get to keep the stand though from the original deal over a year ago, so I think I made something there too,
I know what alot of you will want to say, that I didn't get enough considering the problems I faced, but I'm more than happy to be honest.
After all, the TV was technically out of warranty,
The Samsung picture quality looks alot better than the LG's and with the 20,000:1 contrast ratio it should make for some great viewing.
Wish me luck!