AO Gold Member
Join Date: Jun 2009
Just managed to get a non fault accident sorted just before Christmas, what an eye opening experience that was! Told them I had an agreed valuation with my own insurer (Aviva). They couldn't be bothered to send an engineer down to look and asked me to get an estimate, my guy local to me has a great rep as a car repair and paint , basically said what Cue stated and told me they would go to coparts for 2nd hand parts.
Police stopped me driving my car soi asked them for hire car, got one and then received first offer, I laughed at them and told them to act their age. AN Hr later got a better offer but still 40% shy of my agreed valuation. Told them no thanks and I was now going to ask my insurer to handle and immediately got a counter for the lowest range of my agreed valuation. This was the 23rd Dec and I was passed back to the AXA fella to pay me. I provided bank details and was told 3-5 wking days to do a bank transfer!!!? Then the guyhad the cheek to instruct me to return the hire car on Christmas eve!! At this point I gave him both barrels and now have the hire car until Jan 2nd.
For my trouble I ended up with my written off car back, my valuation at lower range and the fastest car in the world until Jan 2nd 2018