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(Post Link) post #1 of 8 Old 14-01-17 Thread Starter
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People at trade counters who.....

.....turn up with an object in their hand or just to ask FS questions when they don't know what they want.

Screwfix today to pick up an order that I had researched online, ordered and paid for, collection only.

The first time I went in there were ten people in the store, one staff member. At the front of the queue was a plumber asking for a strainer for a sink that he had bought from Screwfix some time earlier.

"Do you have your account details?"..... "No it's a works account".

"What sink was it?"..... "Don't know, I've just been asked to get the strainer. Can you just show me what you've got?"

At another till was a bloke obviously waiting for a member of staff, who he had sent off on a wild goose chase for a large rubber washer, going by what he was holding in his hand.

Walked out and called back half an hour later. Still a big queue.

A bloke at the front is looking through the catalogue saying "I've seen them in here somewhere, sure it was Screwfix, or was it Toolstation?

I've been in when people don't know their postcodes, or give a Leeds post code, and when they can't access their account explain to the cashier that they live in Wakefield, "Oh sorry, that was my old postcode"

When will it never end?

Garry

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Why the surprise - the place is full of tools.
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They should have a fast-track counter like Argos.....the only difference between this and reserving is that you have already paid online.
Over Christmas i revelled in the joy of passing loads of people who were waiting upwards of 30 minutes for their items.
I went to fast track and they even leave other members of the public to serve me first...i felt like royalty....maximum wait must have been all of 2 minutes
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(Post Link) post #5 of 8 Old 15-01-17 Thread Starter
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Good idea Ronan I may mention that to the boss when I next call.

As for Argos I did the fast track before Christmas for one of the rugrats toys and I was in and out like a rat up a drain pipe.

Last edited by Verbout; 15-01-17 at 12:19.
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They do queue-jumping Pro cards here for the post office. Well useful.
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Quote:
Originally Posted by Tata4Now View Post
They do queue-jumping Pro cards here for the post office. Well useful.
How's that work?
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Big post offices have a seperate counter.
Otherwise you flash the card and they queue-jump
you.

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