Okay, before I even start, keep in mind this is less of a rant and more of a "WTF I give up" post. Also I realize it's Canadian specific, but with the upcoming holiday shopping season, I get the impression there will be all sorts of opportunities for AOers, no matter where they live to complain about shoddy postal service.
I need to preface this by saying Canada Post has been on a tear recently, telling us that it has to become a more efficient service, that it has to reduce the number of days it delivers, cut home delivery, increase the cost of stamps and parcels, you name it. It's also important to note that it likes to blame Canadians for its problems: we don't send enough mail, we're too demanding of our services, etc.
My mother placed an order to purchase something from a company whose warehouse is in Mississauga, which is about 75km (give or take) from where she lives. The company gave her a Canada Post tracking number so she could know when to expect delivery.
According to the Canada Post website, the post office picked up the item on the 13th of November, and expected delivery was to be the 15th. Okay that sounds reasonable.
Today, the package still hasn't arrived, so I went online to see where it was. Apparently the item has now been processed in Winnipeg!
(I realize Canadian geography isn't everybody's strong suit, so let me put it this way: Winnipeg is over 2,000km away and it's located in both a completely different province and a completely different time zone.)
Now please explain to me how that's an efficient delivery route.