I was expecting a delivery today for some motorcycle parts. The courier supposedly attempted to deliver them on Tuesday, but as we were all at work we received a card through the door.
I arranged for the item to be redelivered today as I knew someone would be at home.
The Missus waited in this morning, and I waited in all afternoon but no parcel arrived.
I looked at the tracking info and apparently the parcel was delivered here at 11.30 and signed for by someone with my surname.
The first thing I did was to contact the seller (a well known Yamaha spares retailer) and haven't heard anything back yet, and I have also emailed Fed-ex.
The concern that I have is that the items have gone missing, and due to the fact that the parcel was "signed for" and "delivered" that I will end up out of pocket with no parts.
The seller required payment through Paypal, which I funded with my Credit card. If the seller and Fed-ex play silly beggers I will be able to file a Paypal claim, but as the item was "Signed for" and "delivered" I don't expect to get far with that.
What are the chances of my Credit card company being able to make a charge back?
The parts were nearly £100 worth, so it is a bit of a worry that they may have been lost/stolen.
Is there anything else I can do? I wasn't actually home when it was "Delivered". But they are welcome to see my Mrs' signature so that they can compare it to the one they have.